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Yesterday, 08:36 AM

fozzy71 replied to a thread HUD does show hero correctly in the PokerStars Zoom tables in HM3 Bug Reports

Unfortunately, we can not provide support if your Support & Maintenance (S/M) plan expires and you use such an old version. That version was...

1 replies | 100 view(s)

11-30-2023, 07:41 PM

RRisk started a thread HUD does show hero correctly in the PokerStars Zoom tables in HM3 Bug Reports

Hi, I have the following version of HM3: v3.1.22.0 and the next problem: the HUD does not display correctly in the PokerStars Zoom tables. It...

1 replies | 100 view(s)

11-30-2023, 09:25 AM

fozzy71 replied to a thread I can't install the software in HM3 Bug Reports

Please install our latest beta version of HM3 from this link - https://www.holdemmanager.com/download/index.php?product=HM3&channel=beta If you...

3 replies | 320 view(s)

11-30-2023, 09:23 AM

fozzy71 replied to a thread Problems with my database. in General Support

The old database is most likely unrecovereable. Make sure windows is fully updated until 'No New Important Updates are Found' (this may require...

1 replies | 253 view(s)

11-29-2023, 12:18 PM

AngelR started a thread Problems with my database. in General Support

Hello HM Support, the last time I tried to open HM2 they couldnt connect to the postgresql, so as adviced reseted the password. The thing is that:...

1 replies | 253 view(s)

11-29-2023, 12:10 PM

jliveira replied to a thread I can't install the software in HM3 Bug Reports

I don't have any Poker room installed yet, and Windows was completely formatted from 0 and then hm3 was completely deleted, I'm trying to do a new...

3 replies | 320 view(s)

11-29-2023, 12:00 PM

fozzy71 replied to a thread I can't install the software in HM3 Bug Reports

- Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray. - Uninstall HM3 with this file...

3 replies | 320 view(s)

11-29-2023, 11:28 AM

jliveira started a thread I can't install the software in HM3 Bug Reports

Hello, I just formatted my PC and something is happening that has never happened to me before. I am unable to install hm3

3 replies | 320 view(s)

11-28-2023, 12:45 PM

jahrumble replied to a thread heatmap doesn't open when I click in NoteCaddy

Hello, When going from the "Player notes" icon, as in the screenshot you sent, the heat maps do not open. If you open the note from a popup in a...

2 replies | 406 view(s)

11-28-2023, 12:34 PM

fozzy71 replied to a thread heatmap doesn't open when I click in NoteCaddy

This might be related to your DPI Scaling settings that is causing the HUD issues in your other thread.

2 replies | 406 view(s)

11-28-2023, 08:29 AM

fozzy71 replied to a thread colors cut when marking players in HM3 General Support

I can not reproduce this as you can see in the attached image: This indicates to me that your issue is most likely related to your computer's...

1 replies | 322 view(s)

11-28-2023, 06:41 AM

esnar1 started a thread colors cut when marking players in HM3 General Support

Hello good. I have a problem when marking players and that is that the last colors on the right are cut out. It bothers me a lot because...

1 replies | 322 view(s)

11-28-2023, 03:48 AM

esnar1 started a thread heatmap doesn't open when I click in NoteCaddy

Hello, I am experiencing the problem that when I left click on the preflop heatmaps within the notes, they do not open. Is it another button that...

2 replies | 406 view(s)

11-26-2023, 10:08 AM

Ishikawa replied to a thread Настройка расположения окна нотсов in Русский форум

Вообще окно должно открываться под иконкой нотсов. Если это не так, то нам нужны логи ХМ3 вместе с конфигами и скриншоты проблемы. Всё это можно...

3 replies | 711 view(s)

11-26-2023, 10:08 AM

fozzy71 replied to a thread 3bet stat only preflop in HM3 General Support

The 3Bet stat is a preflop-only stat. If you hover over any stat in a Stats Picker, or Reports column, you can see the definition of the stat.

1 replies | 402 view(s)

11-26-2023, 01:28 AM

bitt3r replied to a thread Hud not showing stats in HM3 Bug Reports

I get it. Thanks for your reply and help.

4 replies | 977 view(s)

11-26-2023, 01:14 AM

leonp replied to a thread Настройка расположения окна нотсов in Русский форум

Проблема появляется каждый раз. Окно нотсов открывается в произвольном месте экрана.

3 replies | 711 view(s)

11-25-2023, 09:02 PM

Ishikawa replied to a thread Настройка расположения окна нотсов in Русский форум

По умолчанию ХМ3 должен запоминать последнее положение этого и только иногда этот функционал не работает (согласно баг репорту). Поэтому нужна доп....

3 replies | 711 view(s)

11-25-2023, 07:04 PM

81rent started a thread 3bet stat only preflop in HM3 General Support

Hello everyone, What is the proper stat in HM3 to have 3bet stat only in preflop action? 3 bet stat is only related to preflop? Thank you

1 replies | 402 view(s)

11-25-2023, 12:35 PM

leonp started a thread Настройка расположения окна нотсов in Русский форум

Можно ли как-то настроить ХМ3, чтобы окно записи нотсов появлялось на конкретном месте экрана? Или, допустим, на том месте, куда ты его последний раз...

3 replies | 711 view(s)

11-25-2023, 12:32 PM

leonp replied to a thread нет рук в базе с покер рума PokerKing in Русский форум

Именно рук нет или бай-ины и результаты турниров не отображаются?

2 replies | 349 view(s)

11-25-2023, 07:42 AM

fozzy71 replied to a thread Hud not showing stats in HM3 Bug Reports

PokerStars only allows us to collect data on a small number of hands per session (30, I think?) to aid in table selection. It is no longer allowed...

4 replies | 977 view(s)

11-24-2023, 07:06 PM

bitt3r replied to a thread Hud not showing stats in HM3 Bug Reports

I have that opitional setting enabled. When i start Hm3 it show the stats in all the tables that i already had open before, but when i open new...

4 replies | 977 view(s)

11-24-2023, 03:25 PM

jahrumble replied to a thread Winamax Hold Up filter in NoteCaddy

Hello krovi, At the moment this is also not possible to do with Notecaddy. Even if we try with the "Buy in information" tab when creating a...

2 replies | 773 view(s)

11-24-2023, 02:11 PM

Sanpapa replied to a thread НМ2 на 888 in Русский форум

Спасибо. Ситуация следующая: играл на старзах и 888, потом старзы поменял на Рэд Стар, и Хад начал появляется через раздач 30 или вообще не...

50 replies | 4087 view(s)

11-23-2023, 08:30 PM

Ishikawa replied to a thread НМ2 на 888 in Русский форум

Тогда это настраивается вот тут: https://kb.holdemmanager.com/knowledge-base/article/hud-options#general-settings-general

50 replies | 4087 view(s)

11-23-2023, 12:40 PM

fozzy71 replied to a thread Needless popup in HM3 General Support

Unfortunately, it is not possible to disable that behavior. You can assign single popups to individual stats but it is not possible to disable the...

1 replies | 431 view(s)

11-23-2023, 11:59 AM

Neroba started a thread Needless popup in HM3 General Support

Hello. When I click on the separator or on an empty space in the stat's block, a pop-up appears. Is it possible to turn it off in the settings?...

1 replies | 431 view(s)

11-23-2023, 11:23 AM

fozzy71 replied to a thread Hud not showing stats in HM3 Bug Reports

HM3 should display a HUD on observed tables if you have the appropriate Optional Setting enabled in Site Settings.

4 replies | 977 view(s)

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