Sit-n-Go Opener not working

**Fool** · 07-19-2012, 10:06 PM

I'm afraid I don't have an ETA for you. The backup method won't work for everyone unfortunately though it should help most users. We will release an update as soon as possible. Sorry for the hassle.

**OMGpleaseFOLD** · 07-20-2012, 12:03 PM

Originally Posted by Fool

We are working on an update and will release it as soon as possible. Sorry for the hassle. Have you tried reverting Stars to the previous version?

To revert PokerStars go to your stars install directory and open the "backup folder. By default this is in "C:\Program Files\Pokerstars\backup". Not everyone will have a backup directory, but if it exists you can revert to the previous version of Pokerstars until we release an update to TableNinja. Copy the files from the backup directory into the C:\Program Files\Pokerstars directory and then run the Pokerstars.exe directly from your PokerStars install directory (DO NOT USE YOUR DESKTOP SHORTCUT). This will allow you to temporarily run the old version of Stars.

Thanks for the message, Yes I have tried to run Pokerstars through the backup folder, but it gives me the following error/message "please contact pokerstars". Any idea when the fix will be released? Thanks

**Fool** · 07-21-2012, 09:33 AM

We have released an update that should have fixed the problems since the latest Stars update. Make sure to update Stars and TableNinja to the latest available versions. Let me know if your still having trouble after.

**El_moumou** · 07-26-2012, 10:01 AM

Hi,

Both TN & Pokerstars.fr are lasts updates but i'm still having the same problem. I'm on SnG page and TN says i'm not.

Please help ..

**Fool** · 07-26-2012, 03:17 PM

It looks like Stars.it has updated and solved the problem but .fr and possibly .es have not. Hopefully they release this months update on .fr shortly. Sorry for the hassle.

**El_moumou** · 07-26-2012, 04:22 PM

So you're waiting on .fr to solve it, nothing about TN update ? What if they do nothing ?

**Fool** · 07-27-2012, 05:43 PM

It seems unlikely that .fr won't release this months update. If they don't we will release a temporary update fill the gap.

**JtX** · 08-12-2012, 12:59 PM

On PokerStars.EE after today's update SNG-Opener stops working. "Select Sit-n-Go from the main lobby"

**Fool** · 08-12-2012, 02:54 PM

I'm able to reproduce this. Reverting Stars to its previous version should solve this for now. I'm not sure when Stars will start rolling out the update for everyone else but I'll let the developers know and we'll start preparing an update.

To recap this should only be affecting people using PokerStars.EE at the moment. To revert PokerStars go to your stars install directory and open the "backup folder. By default this is in "C:\Program Files\Pokerstars\backup". Not everyone will have a backup directory, but if it exists you can revert to the previous version of Pokerstars until we release an update to TableNinja. Copy the files from the backup directory into the C:\Program Files\Pokerstars directory and then run the Pokerstars.exe directly from your PokerStars install directory (DO NOT USE YOUR DESKTOP SHORTCUT). This will allow you to temporarily run the old version of Stars.

**OMGpleaseFOLD** · 08-14-2012, 11:32 AM

Dear Support,

This is turning very annoying, these pokerstars updates. Why do they need to update so regularly? Again the sit n go opener doesn't work after the last pokerstars update. It gives me the error like always after a ps update: Select Sit-n-Go in the main lobby when I am already in the main lobby. Can this be fixed in short term please,

Regards