TN update problem

**RuNo** · 04-19-2012, 01:55 AM

Hello. Since yesterday TN asks to be updated, tries, but can't. Writes: "unable to install because a newer version of this product is already installed". But all the same at start demands to update. What to do?

**frenetic** · 04-19-2012, 10:22 AM

exactly the same problem since yesterday. bump!

**CivSTAR** · 04-19-2012, 11:38 AM

+1

**JSThomsen** · 04-19-2012, 12:06 PM

Same problem here. I have tried uninstalling -> reboot computer - new install same problem though :-(

**Fool** · 04-19-2012, 03:23 PM

There was a temporary problem with our first attempt to release an update for TableNinja yesterday. We've resolved the issue and released the update. Try running TableNinja again. If this doesn't solve the problem its likely your copy has become corrupt somehow. Microsoft has a tool for cleaning up problem installations. Please visit:

Windows Installer CleanUp Utility Download - Softpedia

Click one of the "Softpedia Mirror" links on the left and download the Windows Install Cleanup Utility. Make sure TableNinja is closed and use the utility to remove it. Then download and install a fresh copy of TableNinja from the website. Let me know if this doesn't seem to solve the problem.

**frenetic** · 04-19-2012, 03:59 PM

nothing changed for me.
new thing: win7 askes me for permission for running the install when i click next.. leads to old thing: newer version is installed

**Fool** · 04-19-2012, 06:49 PM

Please email support@alxsoftware.com with a link to this thread. I'll walk you through some other steps and setup a teamviewer if needed.

**scarer** · 04-25-2012, 10:56 AM

I had exactly the same problem around the same time. I tried over a few days to get TN to work and couldn't see anything about it on the forums. So I decided to uninstall/reinstall. However when attempting to reinstall I was still receiving the same message: "unable to install because a newer version of this product is already installed"

I've combed my PC but can't find any reminents of TN.

Playing 20> tables just aint the same without TN. Please help.

**Fool** · 04-25-2012, 04:49 PM

Originally Posted by scarer

I had exactly the same problem around the same time. I tried over a few days to get TN to work and couldn't see anything about it on the forums. So I decided to uninstall/reinstall. However when attempting to reinstall I was still receiving the same message: "unable to install because a newer version of this product is already installed"

I've combed my PC but can't find any reminents of TN.

Playing 20> tables just aint the same without TN. Please help.

Please email support@alxsoftware.com with a link to this thread. I'll walk you through some other steps and setup a teamviewer if needed.