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  1. #1
    Junior Member
    Join Date
    Jun 2014
    Posts
    1

    Default Could not detect Pokerstars Lobby PS7

    What i need to do to resolve the problem???

  2. #2
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    18,309

    Default

    What is the Stars skin?

    In Scan Profiles, make sure that the Format section does not have conflicting game types set to Required. Change them to Optional.

    Make sure that Stars' lobby is default, you are using medium text, and default font.

    Please zip and send a screenshot of

    - the lobby
    - all of your table scanner settings
    - the scan profiles settings

    Please create a support ticket via the 'Contact Support' link here - https://support.holdemmanager.com/ - and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.
    Regards udbrky (Chris)

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