Trial
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Thread: Trial

  1. #1
    Junior Member
    Join Date
    Apr 2011
    Posts
    21

    Default Trial

    I'd like to try TS2, but it seems I can't as I can only search in micro tables.
    Is it supposed to be like that ?
    If yes, then whats the point of trial , 1 day of full program would be more valuable than 60 days of microstakes trial where I have no hands.

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
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    20,898

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    When you start Table Scanner, it should ask if you want to start the 60-day trial. This is not limited to the 10nl limit, since that is free.
    Regards udbrky (Chris)

  3. #3
    Banned
    Join Date
    May 2009
    Posts
    354

    Default

    Although I started the trial few minutes ago it says 30 days left!
    And although my lobby is open (microgaming/redstarpoker) it says, it cannot detect prima lobby!
    HM2 8266
    Last edited by shahrad; 01-19-2015 at 11:53 PM.

  4. #4
    Banned
    Join Date
    May 2009
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    354

    Default

    My trial is running out and no one answers!
    Who is responsible for this forum?

  5. #5
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
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    33,523

    Default

    Can you post a screenshot of your Microgaming lobby, TableScanner isn't able to detect properly?
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  6. #6
    Banned
    Join Date
    May 2009
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    Default

    Here you go!
    Instascan also doesn't detect lobby.
    Attached Images Attached Images

  7. #7
    You're out! udbrky's Avatar
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    Jul 2008
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    20,898

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    I have escalated your issue to our 2nd level support techs and they will respond to your email as soon as possible.
    Regards udbrky (Chris)

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