TS not scanning
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Thread: TS not scanning

  1. #1
    Junior Member
    Join Date
    Nov 2010
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    Default TS not scanning

    When i try to scan Full tilt tables i press the scan button and i makes the sound like it is allready done but it hasn't scanned anything yet. No tables popped up etc. So i get 0 results from the tablescanner.

    i am running 1.11.05a at the moment. It looks like tablescanner doesn't see the tables at full tilt. It is like i click scan and 1 sec after it, it says it's done.

    can someone help me please

  2. #2
    HM Support Patvs's Avatar
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    Default

    Which Operating System, Firewall, and Anti-Virus are you using?


    Does the Full Tilt lobby display all the tables (alphabetically) you'd like to scan?
    Can you post a screenshot of your TableScanner window (especially the left side with all the table filters)_
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  3. #3
    Junior Member
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    Nov 2010
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    Default

    i am running windows 7 64 bit system. With kaspersky anti virus scanner. Allthough i turned down kaspersky and yet it still didn't scan the tables.

    I will put in a screen shot later i am at school now . But a friend of me who is using holdem manager aswell and he has the same table filters as i have and his is working fine. So that is kind of strange. Allthough he is not running win 7 but he is running vista 32 bit.

    And yes i have the tables at alphabetical order.

  4. #4
    Tech Support Manager morny's Avatar
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    Is the lobby menu go to Lobby View and make sure standard is selected too
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  5. #5
    Junior Member
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    Nov 2010
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    lobby is on standard view. But the strangest thing is it worked fine on tuesday and then on wednesday it just stopped.

    this is a screenshot from my tablescanner filters

    http://img560.imageshack.us/img560/5978/hmts.png
    Last edited by IdontKnow; 11-05-2010 at 07:02 AM. Reason: forgot something

  6. #6
    Tech Support Manager morny's Avatar
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    Hi, maybe we can do a teamviewer session to troubleshoot the problem, please email me with a suitable time to do the session and also the timezone your in.

    support@holdemmanager.com
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