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  1. #1
    Member
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    Jan 2011
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    37

    Default Table Scanner not working on Merge 6.0

    Table Scanner not working on Merge 6.0. Getting error message:

    Error detecting poker client lobby:
    Check for the following things please:

    1) Is the poker client running?

    2) Do you run both (Merge client and HoldemManager) as admin(Windows Vista/7 only)

  2. #2
    HM Support Patvs's Avatar
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    28,401
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  3. #3
    Senior Member
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    Default

    There is only 1 version of table scanner right? Works for all stars/merge/etc??? I must be missing something havent used it in a while but I keep trying to scan and it just says "Couldnt find pokerstars lobby" but I am currently playing on MERGE and I dont see where to switch it. Probably something blatantly obviously but Im overlooking it...

    running new update 6991
    Last edited by 4entourage; 06-16-2012 at 09:09 PM.

  4. #4
    HM Support Patvs's Avatar
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    Default

    Click on Scan Profiles--> check if your scan profile is using Merge for 'Pokerroom' and PokerStars is deselected.
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  5. #5
    Senior Member
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    Default

    Still doesn't work on the scan. Keeps saying it cant disable "font smoothing" on the fly. I went to my comp-properties-advanced system settings - settings (under performance) - and set it to "adjust for performance" which un-ticks every box below it. I also turned off windows Aero theme, still nothing. What am I missing?

  6. #6
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  7. #7
    HM Support Patvs's Avatar
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    Default

    In TableScanner, in the main menu bar with the: OPEN JOIN CLOSE buttons--> turn off the font smoothing
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  8. #8
    Senior Member
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    Feb 2009
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    Default

    Dont see that anywhere on the main row: ImageShack® - Online Photo and Video Hosting

  9. #9
    HM Support netsrak's Avatar
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    Germany
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    Default

    Its under Active Session -> Tablescanner
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  10. #10
    Senior Member
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    Default

    Quote Originally Posted by netsrak View Post
    Its under Active Session -> Tablescanner
    This thread has me confused...Isn't it already established that TS does not work with Merge 6.0? I'm not sure why support is directing OP to try different things when the issue lies with TS itself.

    See this thread..............

    Merge software release coming....are you ready for it?

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