Table Scanner on Ladbrokes dosent work

[Litro]

Hi!
Have scanned the forums for help but cant find a good answer on my question.
Seen that others have the same problem thou.

The problem is: When I start the scan the scanner finds the client and "mark" one table in the table tree. The loading bar then starts going for a quick second but then the scanner stops and play the finish sounds without going through any tables at all?

Please help. I bought it yesterday and if I dont get it to work on Ladbrokes I really want my money back.

Info: I have beta 42 installed
Klient is prima/microgaming Ladbrokes
I have reinstalled HM to see if it works with the older version but it dident.
Have Vista

[Ankhes]

I have the same problem since today - I think it has smth to do with the new Ladbrokes software update because 10 hours ago everything worked fine for me.

[Litro]

After the update my scanner scans all the tables but I dont show any tables after scan. just seem to scan them but not collect any data.

[palqkat]

Same here. Scanner doesnt work after the latest Ladbrokes update

[kamachos]

+1 the update made the scanner I bought yesterday unusable

[Litro]

Are we gonna get any answer here?

[J-Oddjob]

Are we gonna get any answer here?

I´m a Ladbrokesplayer and advanced lobby is working for me.
The treeview stopped working after the update.
// J

[radotdr]

I play at Unibet, which is the same as Ladbrokes, I have problem with Table Scanner too. It scan the tables, but it shows same stats same people for some of the tables. Example it scan the first table and then shows that the next few tables have the same players (which is not true) then scnanns a few tables correct and then again makes the mistake. This is after the last Update on Ladbrokes for sure !!!

[Litro]

Why dont we get an admin to answer this? when is this gonna be fixed?

[tonyido]

can someone help us please