Table scanner in HM2
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  1. #1
    Administrator
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    Oct 2008
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    Hi Guys.

    As a gesture of apology for the delay in Table Scanner, we will make it FREE to everyone for AT LEAST 6 months when launched.

    We will also make Insta-Scan free for 90 days.

    When Table Scanner is released, it will initially be an alpha or beta version. However, Table Scanner bugs are normally very easy to work through once there is a larger user base to identify them. The FREE periods will not start until we determine out of Beta. Obviously it will be free to anyone while in Beta.

    The only reason why it might take more than two weeks is if there are other non-table scanner updates in our internal build that are partially completed at that time. The internal builds must have all new components of the update completed and released at the same time. But if the two week date does slide it should not be more than 7 days.

    Having said that, I will personally push as hard as possible to meet the 14 day commitment.

    Regards,

    Jim Varnon

  2. #2
    Junior Member
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    Oct 2009
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    Thats nice for people who haven't already paid for TS.

    I have already bought a license though and would like to know, how I am going to benefit? As I cannot use a product, for which I have already paid.

    Red

  3. #3
    Administrator
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    Oct 2008
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    Quote Originally Posted by RedBaron View Post
    Thats nice for people who haven't already paid for TS.

    I have already bought a license though and would like to know, how I am going to benefit? As I cannot use a product, for which I have already paid.

    Red
    This is a good point.

    I will instruct the sale team to issue full HM2 Store Credit for any accounts that purchased a Table Scanner or Insta-Scan license since 11/01/11 (the launch date of HM2). HM2 Store Credit can be applied toward any HM2 or HM App product. If you prefer a refund, just email sales@holdemmanager.com and they will reverse the credit and refund you in full.

    We look forward to releasing TableScanner in the next couple of weeks.

    Regards,

    Jim Varnon
    Last edited by jdvarnon; 01-11-2012 at 05:57 PM.

  4. #4
    Member
    Join Date
    Oct 2011
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    Thanks Jim thats very decent of you.

    I love HM

    x

  5. #5
    Junior Member
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    Oct 2009
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    That doesn't help me though. I bought before 11-01.

  6. #6
    Senior Member
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    Feb 2009
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    297

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    Quote Originally Posted by RedBaron View Post
    That doesn't help me though. I bought before 11-01.
    +1....... I think a discount on a product or something at least. Only fair. We temporarily cant use something that we paid for so on the next thing then maybe we should get a little something back. Half off OM2/TableNinja/etc? I don't think it's asking much, were still investing more into your services while looking out for the ones who have been here from the early stages.

  7. #7
    Senior Member
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    Aug 2008
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    Quote Originally Posted by RedBaron View Post
    That doesn't help me though. I bought before 11-01.
    +1

  8. #8
    Senior Member
    Join Date
    Aug 2008
    Posts
    526

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    Its been two weeks now.
    Will tablescanner be released today? or is it officially delayed again?

  9. #9
    Member
    Join Date
    Apr 2010
    Posts
    61

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    What time i can use TABLE SCANNER in my HM2?

    I am waiting waiting and waiting......

  10. #10
    Junior Member
    Join Date
    Jan 2012
    Posts
    20

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    +1

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