Insta Scan doesnt work
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  1. #1
    Junior Member
    Join Date
    Jan 2009
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    10

    Default Insta Scan doesnt work

    I just buyed the insta scan option after using the client side mode about 1 year+ and was INSTA annoyed. Because I got a message

    "Could not find any tables that meet your criteria.
    The selected game, stake or structure is probably not supported by ..."

    I scanned at stars Pot Limit Omaha 1/2, 2/4.

    Does insta scan not support Omaha ?


    Sincerely

  2. #2
    HM Support Patvs's Avatar
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    Feb 2009
    Location
    Amsterdam, the Netherlands
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    33,523

    Default

    Are you scanning PokerStars?

    See: http://forums.holdemmanager.com/tabl...enst-work.html
    There currently is a server issue with Insta-Scan for PokerStars which will be fixed as soon as possible.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Jan 2009
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    10

    Default

    I scanned Pokerstars and iPoker and both got problems.

    Come on.... you cant take my money and nothing works. For the failure days I need an adjustment for sure. But maybe I have a failure if BOTH ipoker and stars give me the same failure.

    ??

  4. #4
    Junior Member
    Join Date
    Jan 2009
    Posts
    10

    Default

    now it scans but I get no stats.

    HELP

  5. #5
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
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    Amsterdam, the Netherlands
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    Default

    Update to: Hold'Em Manager Poker Software - Poker Tracking and Analysis Software 1.12.01


    Stars Deep Ante / Fast table fix
    Stars Table Scanner (Classic-Scan) fix
    Fixed doh stats in HUD
    Cake HUD now functional (beta)

    Note: the Insta-Scan on PokerStars will take another 4-5 days to fix. Stars changed the server protocol.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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