HI!
I have two problems;
1. Table scanner doesn't save my color settings (nor player and table lists).
2. Waitlist problem (PS) - allways shows zero. No exception...
Cart :HI!
I have two problems;
1. Table scanner doesn't save my color settings (nor player and table lists).
2. Waitlist problem (PS) - allways shows zero. No exception...
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe
Make sure the waitlist column is visible in the PokerStars lobby. (and you haven't resized the width of the columns)
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
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Update works in 50% ;-). There is no problem with waitlist, but... still cant see colors in both lists![]()
Which Operating System, Firewall, and Anti-Virus are you using?
Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe
For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.
Add exceptions to the windows firewall for those files, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips
I use Vista. (no additional anti-viruses, firewalls)
All HM programs works in admin mode, and are on firewall exception list. Still no result...![]()
Can you post a screenshot of your color settings changes?
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips
But there is no changes, thats the problem! I try to put some definitions into color definitions window - everything looks fine, then I save... but... after scanning there is no changes in color coding on the table and player lists. When I reopen color definitions window - there is no definitions at all. Everything is blank... Of course I can send screenshot, but this is "factory state" window, nothing more. tablecolor.jpg
Update Vista to Service Pack 2
Run a manual Windows Update and install ALL updates. (especially all .net framework updates)
Turn off User Account Control and reboot: How to Disable and Turn Off UAC in Windows 7 « My Digital Life
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips
SP 2 installed, all critical and important updates installed, HM version 1.11.07a. UAC turned off.
No result...
Which PostgreSQL version are you using?
Try creating a new database: Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager and reimport your hands.
I tested the color settings. I added purple to "table score >5" and it works just fine on my computer.
Which color settings are you trying to add exactly?
Take a screenshot of the settings, before you hit the save button.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips