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  1. #1
    Junior Member
    Join Date
    May 2018
    Posts
    2

    Default TN not working with Party Poker

    Hello,

    Hotkeys are not working with Party Poker. When I run TN, it doesn't even recognize the PP tables (no red frame is put around them like it did before the update). When I run TN no UI, TN does recognize the tables and puts a frame around them, and I can do things like use the scroll wheel to adjust betsizes, but still none of the hotkey work at all.

    I tried to schedule a paid 1-1 session through an HM ticket yesterday, but nobody showed up to the appointment and nobody has followed up since.

    I'd like to resolve this issue ASAP since SCOOP is starting very soon. Is is possible to schedule a 1-1 meeting somehow?

    Thanks

  2. #2
    Administrator Ninja Support's Avatar
    Join Date
    Aug 2014
    Posts
    994

    Default

    Quote Originally Posted by Oxota View Post
    Hello,

    Hotkeys are not working with Party Poker. When I run TN, it doesn't even recognize the PP tables (no red frame is put around them like it did before the update). When I run TN no UI, TN does recognize the tables and puts a frame around them, and I can do things like use the scroll wheel to adjust betsizes, but still none of the hotkey work at all.

    I tried to schedule a paid 1-1 session through an HM ticket yesterday, but nobody showed up to the appointment and nobody has followed up since.

    I'd like to resolve this issue ASAP since SCOOP is starting very soon. Is is possible to schedule a 1-1 meeting somehow?

    Thanks
    Hi,

    Apologies about the late reply, Can you please go to the setup tab and disable I want beta updates, then uninstall TN2 from control panel and install this version - http://www.holdemmanager.com/Downloa...ate2.7.96s.msi

    Let me know if it works in this build.

  3. #3
    Junior Member
    Join Date
    May 2018
    Posts
    2

    Default

    Yup, this worked. Thanks!

  4. #4
    Administrator Ninja Support's Avatar
    Join Date
    Aug 2014
    Posts
    994

    Default

    Quote Originally Posted by Oxota View Post
    Yup, this worked. Thanks!
    Hi,

    Thank you for letting us know the issue is resolved, If you need assistance with anything else please let us know.

    Have a nice day and best of luck at the tables.

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