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  1. #1
    Junior Member
    Join Date
    Jul 2015
    Posts
    22

    Default default betting problem

    hi

    my default betting doesn't work. I also see this on the table, you can see it on the attachment.
    Please help me to fix this problem.
    thank youscreenshot.JPG

  2. #2
    Member
    Join Date
    Nov 2011
    Posts
    35

    Default

    Default betting have stopped working on all my sites. Please what can I do. WCOOP starts tomorrow

  3. #3
    Administrator Ninja Support's Avatar
    Join Date
    Aug 2014
    Posts
    936

    Default

    Quote Originally Posted by irlisomg View Post
    Default betting have stopped working on all my sites. Please what can I do. WCOOP starts tomorrow
    Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
    Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

    Please also briefly describe what is happening in the email.

  4. #4
    Junior Member
    Join Date
    Jul 2015
    Posts
    22

    Default

    I forgot to mention that I only play on ps.it
    maybe this can help to find the issue?

  5. #5
    Administrator Ninja Support's Avatar
    Join Date
    Aug 2014
    Posts
    936

    Default

    Quote Originally Posted by manser View Post
    I forgot to mention that I only play on ps.it
    maybe this can help to find the issue?
    Hi,

    Did you send the logs? If not please send them so we can see what errors are happening.

  6. #6
    Junior Member
    Join Date
    Nov 2009
    Posts
    23

    Default

    Hi,
    I'm having same problem, but only on zoom tbls - reg cash and mtt still work fine. stars just did a software update so assume something in it is throwing TN off.

  7. #7
    Administrator Ninja Support's Avatar
    Join Date
    Aug 2014
    Posts
    936

    Default

    Quote Originally Posted by rjg6684 View Post
    Hi,
    I'm having same problem, but only on zoom tbls - reg cash and mtt still work fine. stars just did a software update so assume something in it is throwing TN off.
    Hi,

    It is important when this happens to send us the logs as described above so we can see what is causing it. When sending logs be sure to link to this post or let them know in the email what the issue is.

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