SNG played count
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  1. #1
    Junior Member
    Join Date
    Sep 2016
    Posts
    6

    Default SNG played count

    Hi, today i used the sng sensei for play,but the count of sng's registered since the start not appear....

    Appear how many time i play since the start, but count of tourneys do not appear.

  2. #2
    Junior Member
    Join Date
    Sep 2016
    Posts
    6

    Default

    aaa.jpg

    I mark the place with red.. look

  3. #3
    Administrator Ninja Support's Avatar
    Join Date
    Aug 2014
    Posts
    1,003

    Default

    Quote Originally Posted by Demonphi View Post
    aaa.jpg

    I mark the place with red.. look
    Hi,

    This is because of your DPI settings , Please change the DPI to default 100% to do this do the following

    - Click on the windows start icon
    - In the search box type in DPI
    - Click on 'Make test and other Items larger or smaller
    - In the window that appears select smaller - 100% ( default )
    - Restart your PC and this should solve the issue.

  4. #4
    Junior Member
    Join Date
    Sep 2016
    Posts
    6

    Default

    Quote Originally Posted by Ninja Support View Post
    Hi,

    This is because of your DPI settings , Please change the DPI to default 100% to do this do the following

    - Click on the windows start icon
    - In the search box type in DPI
    - Click on 'Make test and other Items larger or smaller
    - In the window that appears select smaller - 100% ( default )
    - Restart your PC and this should solve the issue.
    I follow step by step and nothing change. My dpi is selected on 100% default, and i restart windows.
    Some days before i changed icons size on desktop, can be this a problem?

  5. #5
    Administrator Ninja Support's Avatar
    Join Date
    Aug 2014
    Posts
    1,003

    Default

    Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
    Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions How to Take a Screen Shot in Windows Please send the screenshot even if you don't have a HUD or custom table theme.

    Please also briefly describe what is happening in the email.

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