Upgraded to Windows 10 - TN2 open shoving on FullTilt
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  1. #1
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    May 2011
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    Default Upgraded to Windows 10 - TN2 open shoving on FullTilt

    Currently playing and had to shut off TN2. Twice, out of two instances, TN2 made me move all in without me inputting any action on FullTilt. The only thing I did was put my mouse over table.

    Has anyone experienced this? What should I do to help support fix this?

  2. #2
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    May 2011
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    I made a video. I just hover my mouse over table and don't click on anything. TN2 instantly shoves:

    http://youtu.be/tH9LtSDvcf4

  3. #3
    Administrator Ninja Support's Avatar
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    Aug 2014
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    Please go to the help tab and and assign a hotkey to the debug hotkey section, then Please reproduce issue and as soon as it happens click the problem hotkey, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
    Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions How to Take a Screen Shot in Windows Please send the screenshot even if you don't have a HUD or custom table theme.

    Please also briefly describe what is happening in the email.

  4. #4
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    Issue is resolved.

    For anyone who may have the problem: the reason is TN2 was using CTRL-A to figure out the pot on FTP. It was also my All-In + Bet button. Just use a different hotkey

  5. #5
    Administrator Ninja Support's Avatar
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    Hi,

    Thank you for letting us know the issue is resolved, If you need assistance with anything else please let us know.

    Have a nice day and best of luck at the tables.

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