TN does't stop registering
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  1. #1
    Junior Member
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    Nov 2013
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    Default TN does't stop registering

    Hello!

    No matter what I set to "Concurrent SNGs to keep playing" or to "Concurrent SNGs at a time", TN keeps registering more and more tournaments. What is wrong?

    tnss1.pngtnss2.png

  2. #2
    Holdem Manager Support Sarek's Avatar
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    May 2010
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    Eridani 40
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    Default

    Those settings
    "Concurrent SNGs to keep playing"
    and "Concurrent SNGs at a time"
    do NOT manage "total number of played tourneys during the session". They manage number of tourneys played simultaneosly.

    What you want is set in
    "Max SNG to play"
    or
    "Max time to play"
    but you have both disabled -> no limit set

  3. #3
    Junior Member
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    Nov 2013
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    Yes, I know, but "Concurrent SNGs to keep playing" and "Concurrent SNGs at a time" should make TN to stop registering when target number is reached and start registering again when number of open tables drops below the target number. Am I correct? But it just registers more and more tournaments.

  4. #4
    Holdem Manager Support Sarek's Avatar
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    Set "Max to play" = 4 and see what happens

  5. #5
    Junior Member
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    Nov 2013
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    Default

    Quote Originally Posted by Sarek View Post
    Set "Max to play" = 4 and see what happens
    If you mean "Max SNGs to play", then nothing happend, it just registers more and more, 5th, 6th and so on.

  6. #6
    You're out! udbrky's Avatar
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    I have escalated your issue to our 2nd level support techs and they will respond to your email as soon as possible.
    Regards udbrky (Chris)

  7. #7
    Junior Member
    Join Date
    Aug 2015
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    3

    Default

    Dear Support,

    I have the exact same problem as mentioned above. Are there already any solutions?

    Regards

  8. #8
    Administrator Ninja Support's Avatar
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    Aug 2014
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    Default

    Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
    Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions How to Take a Screen Shot in Windows Please send the screenshot even if you don't have a HUD or custom table theme.

    Please also briefly describe what is happening in the email.

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