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Thread: TN1 cant

  1. #1
    Junior Member
    Join Date
    Jan 2013
    Posts
    11

    Default TN1 cant

    hello, tried to run TN1 this morning but error poped up.

    screen in attachement

    what shall I do?

    my connection is working fine obv

    thank you
    Attached Images Attached Images

  2. #2
    Junior Member
    Join Date
    Nov 2014
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    6

    Default

    Many russians users have same problem today morning

    Your old reccomendations dont work
    1) Open control panel
    2) Go to network and Internet - internet options
    3) Click connections
    4) Click LAN Settings
    5) Uncheck "Use a proxy server for your LAN"
    6) click ok

    Because my internet settings = Uncheck "Use a proxy server for your LAN"

    Yesterday everything worked
    11:30:55 : TableNinja Started. Version 1.2.164.0 (11.07.2014 7:41:06)
    11:31:48 : Got no product name.
    11:31:48 : CPU is x64
    11:31:48 : Desktop Composition Detected as ON
    11:31:53 : Problem with SSL connection: RemoteCertificateChainErrors
    11:31:53 : ERROR 120988491: Базовое соединение закрыто: Не удалось установить доверительные отношения для защищенного канала SSL/TLS.
    11:31:54 : Problem with SSL connection: RemoteCertificateChainErrors
    11:31:54 : Problem with SSL connection: RemoteCertificateChainErrors
    11:31:54 : ERROR 120988491: Базовое соединение закрыто: Не удалось установить доверительные отношения для защищенного канала SSL/TLS.
    11:31:54 : Problem with SSL connection: RemoteCertificateChainErrors
    11:31:54 : Problem with SSL connection: RemoteCertificateChainErrors
    11:31:54 : Problem with SSL connection: RemoteCertificateChainErrors
    11:31:54 : ERROR 120988491: Базовое соединение закрыто: Не удалось установить доверительные отношения для защищенного канала SSL/TLS.
    Last edited by koppesh; 11-16-2014 at 05:10 AM.

  3. #3
    Junior Member
    Join Date
    Nov 2014
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    1

    Post

    Same problem here. Just started TN1 today and it says : unable to connect to server

    10:24:19 : Got no product name.
    10:24:22 : CPU is x64
    10:24:22 : OS: Microsoft Windows NT 6.1.7601 Service Pack 1
    10:24:22 : Desktop Composition Detected as ON
    10:24:39 : Problem with SSL connection: RemoteCertificateChainErrors
    10:24:39 : ERROR 120988491: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.
    10:24:40 : Problem with SSL connection: RemoteCertificateChainErrors

    Any solution??

  4. #4
    Junior Member
    Join Date
    Oct 2014
    Posts
    2

    Default

    Quote Originally Posted by koppesh View Post
    Many russians users have same problem today morning

    Your old reccomendations dont work
    1) Open control panel
    2) Go to network and Internet - internet options
    3) Click connections
    4) Click LAN Settings
    5) Uncheck "Use a proxy server for your LAN"
    6) click ok

    Because my internet settings = Uncheck "Use a proxy server for your LAN"
    Same Problem here. Box "Use a proxy server for your LAN" is not checked (and wasn't before). Yesterday everything worked fine. Internet connection is good.

    Thanks for help!

  5. #5
    Administrator Ninja Support's Avatar
    Join Date
    Aug 2014
    Posts
    983

    Default

    Hi Guys

    I am currently looking into this it seems to be a problem with the server.

  6. #6
    Member starise's Avatar
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    Jan 2010
    Location
    Italy
    Posts
    30

    Default

    Quote Originally Posted by ericas View Post
    Same Problem here. Box "Use a proxy server for your LAN" is not checked (and wasn't before).
    Yes, same issue here, and LAN Proxy is unchecked. i've tried to uninstall and reinstall the software and checking the firewall's rules, but i can't fix this problem.

  7. #7
    Administrator Ninja Support's Avatar
    Join Date
    Aug 2014
    Posts
    983

    Default

    Hi,

    Please see my post above, Currently our TN1 licensing server is down, I apologize for the Inconvenience, we are working hard to fix it and we hope to have it resolved soon. I will report back if we have any updates in this thread.

  8. #8
    Administrator Ninja Support's Avatar
    Join Date
    Aug 2014
    Posts
    983

    Default

    This issue is now resolved so you should be now able to connect to TN1. We apologize about the delay and if you encounter any further problems with this please let us know.

  9. #9
    Junior Member
    Join Date
    Nov 2014
    Posts
    6

    Default

    Quote Originally Posted by Ninja Support View Post
    This issue is now resolved so you should be now able to connect to TN1. We apologize about the delay and if you encounter any further problems with this please let us know.
    Thx

  10. #10
    Junior Member
    Join Date
    Nov 2014
    Posts
    6

    Default

    AGAIN this problem

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