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  1. #1
    Junior Member
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    Apr 2014
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    Default seeing a lot of hands that say snowie advice is not avalable for this hand???

    seeing a lot of hands that say snowie advice is not avalable for this hand ....and these hands are important hands

  2. #2
    Graphics Guru fozzy71's Avatar
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    Default

    Please send us the hands for testing.

    Please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link.

    All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth e.g C:\HM2Archive\2009\07\31 or if it was auto-imported with v7283+ it would be in C:\HM2Archive\SiteName\YYYY\MM\DD.

    When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket email.

  3. #3
    Junior Member
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    Apr 2014
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    Default

    email sent to support with hands and pics

  4. #4
    Graphics Guru fozzy71's Avatar
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    Default

    Quote Originally Posted by Tapouttazz9 View Post
    email sent to support with hands and pics
    Thanks. I have your email/ticket open and am planning to test it after lunch.

  5. #5
    Junior Member
    Join Date
    Jan 2013
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    6

    Default

    Quote Originally Posted by Tapouttazz9 View Post
    seeing a lot of hands that say snowie advice is not avalable for this hand ....and these hands are important hands
    Hi guys,

    I am having this problem as well. Not a lot of hands but some important ones...I didn't want to start a new thread so can someone let me know what I should do please?

    Thaks in advance

  6. #6
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
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    17,504

    Default

    Quote Originally Posted by gargon View Post
    Hi guys,

    I am having this problem as well. Not a lot of hands but some important ones...I didn't want to start a new thread so can someone let me know what I should do please?

    Thaks in advance
    Did you read post 2 and do as it says?
    Regards udbrky (Chris)

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