Party Poker Double or Nothing

[todovicio]

There are several errors in HM2 for Partypoker sit and go, but I'll talk about the Double or Nothing. When I want to see my profits or losses, sit and go from 55 $ it is wrong, since HM2 takes as racke 3 $(52+3) and really charge $ 4(51+4). I hope is resolved soon because it is a pretty big problem. Many thanks, continue to report more problems gradually, since there are many. Sorry for my English

[fozzy71]

Unfortunately they do not write tournament summary files so it is hard to detect all the information.


Any tournament with more than 1 table (and some single table games) will require a separate Tournament Summary/History file to be imported for HM2 to properly calculate the size, places, and prizes. Without this information it is impossible for HM2 to work out the correct results. The only sites that currently write these summary files that we support right now is Pokerstars, Full Tilt, and Pacific. If your site does not write summaries, or you experience any discrepancies with the results, you will need to manually edit the results via the Reports > Tournament > Tournaments > right-click > edit - Hold'Em Manager 2 FAQs - Poker Software :: Reports / Tournaments/ Tournament/ Tournament Editor


Please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link so we can see if the detection can be improved.


All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth e.g C:\HM2Archive\2009\07\31 or if it was auto-imported with v7283+ it would be in C:\HM2Archive\SiteName\YYYY\MM\DD.


When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket email.