error "select sit-n-go in the main lobby"

[comfortseat]

Hi,

since I re-installed TN yesterday sensei isn't working anymore, it keeps giving me the following message:
"select sit-n-go in the main lobby" when I try to save an sng type to sensei.
Obviously I already selected the sng lobby.

All other functions like hotkeys, onscreen display, annoyances etc work fine.
I play on Pokerstars.be and have Tableninja 1.2.140.0

I hope someone can sort this out for me.

Greets,
comfortseat

[Fool]

Usually this means you have an incorrectly set PokerStars Settings folder. You can find the correct path by going to PokerStars>Help>Open my settings folder. Make sure this path matches whats shown in TableNinja>Setup. Let me know if this doesn't seem to help.

[comfortseat]

Unfortunately the path was already correct.
(I figured that out on my own when TN gave me a microsoft.net framework error when I just downloaded TN again, again without telling me what was the real problem)

I have redownloaded TN now 4 days ago and it still doesn't work properly
If even it gave me the reason why, but no it tells me top open sng lobby which is opened

I hope you can help me, regging by hand sucks!
Sensei is the main reason I bought TN

[Fool]

Please go to TableNinja>Help and enable "Verbose Output". Then hit the start button on the Sensei a few times before sending a copy of that days TNLog file to support@alxsoftware.com. You can find the log file in C:/Program Files/TableNinja. Let me know if you have any questions about the process.

[comfortseat]

I can't hit the startbutton, it isn't active since I can't save any sng type.
(When I try to save it tells me to open sng lobby)

[Fool]

We have a fixed build in test that may solve this problem. Please email support@alxsoftware.com with a link to this thread and I'll be happy to send you a copy.

[comfortseat]

email sent, thank you for your help

[comfortseat]

in the mail I was told to wait for the official update, yesterday TN did that update but the error is still there

[Fool]

I've had a couple other reports like this but nothing I'm able to reproduce on any of the regional clients or lobby themes. The update seems to have solve the problem for the majority of users. Are you using either the black or classic lobby theme? What regional client are you playing?

[OTPlayboy]

neither theme works and no amount of switching back and forth does anything this is broken and needs to be top priority! pokerstars.com