Is this happening for you, or for opponents?
If it is for you, HM is designed to only show your session stats at that table as we felt it was a lot more useful for a couple of reasons:
1) A lot of people will have a huge amount of stats on themselves so it avoids performace issues having to crunch numbers to show these for yourself
2) A lot of regulars are very aware of their own stats and when you have a lot of stats accumulated it would take a huge swing to for the stat values to change with bigger samples
3) Its much more beneficial to see your session stats to get an idea of how aggressive or passive people will see you since you sat at that table. (again even if its against a reg you'll know yourself your overall image or at least you should)
4) You can easily check your overall stats in the reports section to remind yourself of any stats but again most people know their stats pretty well.
If it is for your opponents, there are some settings that can cause the HUD to show less hands, or to reset. Please make sure that these steps are followed to set the HUD to show all hands:
- HUD Settings > General Settings > Common Settings > [ ] 'Use session stats' is disabled.
- HUD Settings > HUD Filters are all set to '2 to 10' and that both check box options under Filter by limits are checked [x].
- HUD Settings > Tournament Filters are all set to '1 to 81+'. Changing these filters to anything other than their default settings will make the HUD Stats change drastically based on the number of players at the table and/or their stack sizes in tournaments.
If that doesn't fix the issues, please reproduce the problem and attach a screen shot -
How to Take a Screen Shot in Windows - showing the HUD, the Report for one of the selected players with the problems, and pictures of the HUD Filters and Tournament Filters and attach a log file as explained in this FAQ -
http://hm2faq.holdemmanager.com/ques...ger+Support%3F