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  1. #1
    Administrator morny's Avatar
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    Ireland
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    Exclamation Windows 7 Update causing HM to stop working - Fix

    Hi,

    A Windows 7 update is causing Holdem Manager to stop working.

    Windows 7 users with crash/errors please download this version for the fix: Windows 7 Solution

    Thanks
    Holdem Manager Support
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  2. #2
    Junior Member
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    Jan 2010
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    17

    Default

    It works ty

  3. #3
    Junior Member
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    Jan 2010
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    26

    Unhappy

    My hud stop to work on party poker, with 1.11.07, before that was working ok with 1.11.06 after uninstall last win7 update.

  4. #4
    HM Support Patvs's Avatar
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    Amsterdam, the Netherlands
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    20,670

    Default

    Quote Originally Posted by hds-1969 View Post
    My hud stop to work on party poker, with 1.11.07, before that was working ok with 1.11.06 after uninstall last win7 update.


    Check your auto import folders.
    And check your hud options--> player preferences--> use for tab settings.


    Did you at some point reinstall HoldemManager using the full installer, trying to get HoldemManager to work again. That will have reset all your settings to default, so you'll have to re-setup the import folders.
    ================================================== ================================================== ===========
    Latest Beta -- FAQ -- Manual -- Newbie Guide -- Uservoice -- License registration -- Postgresql still not working -- Top 10 Performance Tips
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  5. #5
    Junior Member
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    26

    Default

    Quote Originally Posted by Patvs View Post
    Check your auto import folders.
    And check your hud options--> player preferences--> use for tab settings.


    Did you at some point reinstall HoldemManager using the full installer, trying to get HoldemManager to work again. That will have reset all your settings to default, so you'll have to re-setup the import folders.
    Thanks
    Where i can get the full installer?

    I need make backups of my HudConfigs to?

  6. #6
    HM Support Patvs's Avatar
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    Default

    Full installer is full installer @ http://www.holdemmanager.com/Downloa...ager_Setup.exe
    but that will reset all your settings back to default.

    Are your hands being imported now?
    Check if your import folders are still setup correctly.
    ================================================== ================================================== ===========
    Latest Beta -- FAQ -- Manual -- Newbie Guide -- Uservoice -- License registration -- Postgresql still not working -- Top 10 Performance Tips
    ================================================== ================================================== ===========

  7. #7
    Member
    Join Date
    Dec 2008
    Posts
    36

    Default

    This works, but now me, and a student of mine, can no longer get our replayer to launch.

  8. #8
    Junior Member
    Join Date
    Jan 2010
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    26

    Default

    Quote Originally Posted by Patvs View Post
    Full installer is full installer @ http://www.holdemmanager.com/Downloa...ager_Setup.exe
    but that will reset all your settings back to default.

    Are your hands being imported now?
    Check if your import folders are still setup correctly.
    Yes hands are being imported, just dont have hud.

    I will try a full install, thanks.

  9. #9
    Graphics Guru fozzy71's Avatar
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    HM Support
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    16,602

    Default

    Quote Originally Posted by threads13 View Post
    This works, but now me, and a student of mine, can no longer get our replayer to launch.
    This is a known issue with the workaround that we are working on. We hope to have a full solution released soon.

  10. #10
    Administrator morny's Avatar
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    Default

    Hi,

    A Windows 7 update is causing Holdem Manager to stop working.

    Windows 7 users with crash/errors please download this version for the fix: Windows 7 Solution

    Thanks
    Holdem Manager Support
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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