Windows 7 Update causing HM to stop working - Fix

**morny** · 07-14-2011, 11:00 AM

Hi,

A Windows 7 update is causing Holdem Manager to stop working.

Windows 7 users with crash/errors please download this version for the fix: Windows 7 Solution

Thanks
Holdem Manager Support

**Fedos** · 07-14-2011, 11:46 AM

It works ty

**hds-1969** · 07-14-2011, 12:33 PM

My hud stop to work on party poker, with 1.11.07, before that was working ok with 1.11.06 after uninstall last win7 update.

**Patvs** · 07-14-2011, 02:13 PM

Originally Posted by hds-1969

My hud stop to work on party poker, with 1.11.07, before that was working ok with 1.11.06 after uninstall last win7 update.

Check your auto import folders.
And check your hud options--> player preferences--> use for tab settings.

Did you at some point reinstall HoldemManager using the full installer, trying to get HoldemManager to work again. That will have reset all your settings to default, so you'll have to re-setup the import folders.

**hds-1969** · 07-14-2011, 02:17 PM

Originally Posted by Patvs

Check your auto import folders.
And check your hud options--> player preferences--> use for tab settings.

Did you at some point reinstall HoldemManager using the full installer, trying to get HoldemManager to work again. That will have reset all your settings to default, so you'll have to re-setup the import folders.

Thanks
Where i can get the full installer?

I need make backups of my HudConfigs to?

**Patvs** · 07-14-2011, 02:20 PM

Full installer is full installer @ http://www.holdemmanager.com/Downloa...ager_Setup.exe
but that will reset all your settings back to default.

Are your hands being imported now?
Check if your import folders are still setup correctly.

**threads13** · 07-14-2011, 02:42 PM

This works, but now me, and a student of mine, can no longer get our replayer to launch.

**hds-1969** · 07-14-2011, 02:46 PM

Originally Posted by Patvs

Full installer is full installer @ http://www.holdemmanager.com/Downloa...ager_Setup.exe
but that will reset all your settings back to default.

Are your hands being imported now?
Check if your import folders are still setup correctly.

Yes hands are being imported, just dont have hud.

I will try a full install, thanks.

**fozzy71** · 07-14-2011, 04:04 PM

Originally Posted by threads13

This works, but now me, and a student of mine, can no longer get our replayer to launch.

This is a known issue with the workaround that we are working on. We hope to have a full solution released soon.

**morny** · 07-14-2011, 05:58 PM

Hi,

A Windows 7 update is causing Holdem Manager to stop working.

Windows 7 users with crash/errors please download this version for the fix: Windows 7 Solution

Thanks
Holdem Manager Support