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  1. #1
    Junior Member
    Join Date
    Jan 2011
    Posts
    9

    Default PKR Hands stopped importing

    Hi there,

    I see you are aware of the PKR update issue with hands not importing and that a fix has gone out for HM2.

    Can a fix be done for HM1 please and it's useless for me now! :-(

    Thanks a lo

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    HM1 support has ended, and will no longer be updated.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Jan 2011
    Posts
    9

    Default

    Hi,

    Thanks for the reply!

    I have just got back into poker and have installed HM2 which is great. Seems a bit harsh having to pay all that money again to upgrade though?

    Is there a discount for HM1 users?

    Sorry if these are silly questions, been away for a while.

    Jonny

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    There was an upgrade discount for HM1 users for at least 6 months, but I believe it already expired.
    You can contact sales@holdemmanager.com about it.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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