literate-perfunctory
Poker Software
Page 3 of 3 FirstFirst 123
Results 21 to 23 of 23
  1. #21
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,507

    Default

    Please zip and mail the original handhistory files (you find them in the HM archive folder or in the handhistory folder of your poker client) together with a link to this thread and an explanation of the problem to support@holdemmanager.com. We will then try to reproduce the problem.

  2. #22
    Junior Member
    Join Date
    Apr 2010
    Posts
    13

    Default

    is there a chance to get the log file from HM when i have import error? maybe i could send you this file

  3. #23
    Graphics Guru fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
    Posts
    27,906

    Default

    Quote Originally Posted by satriani View Post
    is there a chance to get the log file from HM when i have import error? maybe i could send you this file
    Yes, but make sure you also send the hands. Import errors would be in C:\Program Files (x86)\RVG Software\Holdem Manager\Importing\Logs and possibly also in C:\Program Files (x86)\RVG Software\Holdem Manager\Importing\Import Errors

Page 3 of 3 FirstFirst 123

Similar Threads

  1. Release Dates of Holdem Manager Versions
    By PlusEV in forum Releases
    Replies: 1
    Last Post: 02-04-2013, 10:00 PM
  2. Holdem manager release for Mac native?
    By Frazz_Me in forum HM2 Releases
    Replies: 1
    Last Post: 12-05-2012, 12:44 AM
  3. Replies: 4
    Last Post: 09-03-2011, 05:56 AM
  4. Holdem Manager is not updating with new release
    By TreeManG in forum Manager General
    Replies: 1
    Last Post: 09-02-2009, 10:43 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •