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  1. #1
    Junior Member
    Join Date
    Dec 2010
    Posts
    2

    Default Problem After Update to version 1.11.05d

    Today I made the update to the newest version of holdem manager around 16:53, and since then in the "Cash Games" folder and all its subfolders (reports, sessions, graphs etc..) does not show the new data when I press the refresh button!
    Import is ok, HUD is ok and refresh normal while I at the table, filters are set ok, but nothing appears on the complete "Cash Games" folder!
    Everything was ok until 16:53 and than I install the new version and since then has nothing to do!
    Please, is there any solution for this?
    Ty in advance!

  2. #2
    Graphics Guru fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
    Posts
    23,414

    Default

    Please install the latest version: 1.11.05e Pre-Release

    Filter > Clear and then Filter > Use for all. Also try enabling the Options > Settings... > Miscellaneous > [x] Auto apply filter changes to all tabs

    If you still cant see the new data, your DB may be damaged.

    *Try creating a new UTF DB - FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database
    *Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands
    *If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
    *Make sure you export/backup everything before deleting the old DB - FAQ - Hold'em Manager Poker Tracking Software :: Reinstalling on a new PC - Backup Tips
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  3. #3
    Junior Member
    Join Date
    Dec 2010
    Posts
    2

    Default

    Thanks for the quick response! I managed to solve the problem as follows: FILE -> Backup & Restore

    I'm not sure exactly in what way this has helped, but now everything works ok!

    Once again, thank you very much!

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