Partypoker hands not importing

[vinylram]

I have Windows 7, have been using HM1 all the time but upgraded to 1.12.10b and my hands from PP not importing anymore... What could be the problem?

[Patvs]

Update: http://www.holdemmanager.com/Downloa..._09Aug2012.exe

Re-check your PartyPoker auto import folder settings.
Is Party still saving the handhistories? Are you playing FASTFORWARD?

[vinylram]

Yes. Checkbox is on for saving HH. Im not playing fastforward... Other basic things i have checked as well so dont have any idea what can be wrong.

[netsrak]

Try a new empty database.
Do you get any import errors. You can see the log under c:\Program files\RVG Software\Holdem Manager\Importing\Import Errors\

[vinylram]

Created new database, no hands importing from Party - same problem. HUD shows active tables but doesnt show stats on tables also. No files under log folder...

[Patvs]

Can you email us one of the handhistory files PartyPoker saves, that HoldemManager won't import.