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  1. #11
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    Quote Originally Posted by Patvs View Post
    Which Operating System, Firewall, and Anti-Virus are you using?

    Which PostgreSQL version are you using?

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off . If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates.



    ---


    Do the hands import into a new database?
    I use PostgreSQL 8.4, Avast security.
    All the exe run as admin and the HUD worked before the new 6.0 merge software.
    It looks like the new update only fits to my old PC because id didn't changed anything on both PC's...

  2. #12
    HM Support Patvs's Avatar
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    Does your laptop also show it's HoldemManager 1.12.10b?

    The lobby language of the pokerclient is in English?

    set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with regional settings English (United States)
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  3. #13
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    I notice a strange bug in the latest patch, on many players the HUD is showing me statistic just for a small sample of their hands. For instance it shows me that I have a 10-20 hands for the guy but when I double click to see his stats just for the session it turns that I have more than 100 hands … just for the session!
    Anyone has that kind of problem?

  4. #14
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    Quote Originally Posted by Patvs View Post
    Does your laptop also show it's HoldemManager 1.12.10b?

    The lobby language of the pokerclient is in English?

    set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with regional settings English (United States)
    I changed the date setting and it shows Holdem Manager 1.12.10b.
    Lobby language is english as always.

    But the thing is, it worked before. so its unlikely that its one of these changes. Has to be a thing with the new version...

  5. #15
    HM Support Patvs's Avatar
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    Quote Originally Posted by want2bet View Post
    I notice a strange bug in the latest patch, on many players the HUD is showing me statistic just for a small sample of their hands. For instance it shows me that I have a 10-20 hands for the guy but when I double click to see his stats just for the session it turns that I have more than 100 hands … just for the session!
    Anyone has that kind of problem?

    Are you using any filters?
    hud options--> additional HUD filters (for a number of players filter) or
    hud options--> tourney HUD filters
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  6. #16
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    Yes, I use HUD filters ... here is a pic. filters.jpg

  7. #17
    Junior Member
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    Jan 2010
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    Is there a new update for HM1 because of the new update from Merge yesterday? My HUD is not importing hands.

  8. #18
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    when i click on start importing , it says auto update did not find any new files , can someone please help. It was working yesterday and after the new merge update its not working anymore.

  9. #19
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    Mine is working the same way after the update

  10. #20
    Graphics Guru fozzy71's Avatar
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    Quote Originally Posted by Patvs View Post
    Are you using any filters?
    hud options--> additional HUD filters (for a number of players filter) or
    hud options--> tourney HUD filters
    Quote Originally Posted by want2bet View Post
    Yes, I use HUD filters ... here is a pic. filters.jpg
    Quote Originally Posted by want2bet View Post
    Mine is working the same way after the update
    Those HUD Filters (and the Tourney HUD Filters if you are using them) will greatly affect (reduce) the number of hands shown in the villain HUD at the table.

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