Installed 1.10 Beta 8 now can't open HM
Results 1 to 5 of 5
  1. #1
    Junior Member
    Join Date
    Jan 2010
    Posts
    6

    Default Installed 1.10 Beta 8 now can't open HM

    I've just updated my HM to 1.10 Beta 8 and now can't open it. It doesn't recognize my license. I turned off my firewall but problem persists. I reset my license in the HM portal but not change. Should I just reinstall it ?

    License Failure Details
    --------------------------------------------------
    1/16/2010 11:08:42 PM
    HoldemManager.frmLoading
    --------------------------------------------------

    Errors connecting to the server.

    DETAILS

    Could not activate license at server.
    A valid license could not be obtained for 'DeployLX® Licensing v3.1'. Please contact XHEO® INC for assistance. (Website = http://goto.xheo.com/support.aspx, Email = support@xheo.com)

    System Info
    --------------------------------------------------

    Timestamp: 2010-01-16T23:08:42 / 2010-01-17T01:08:42
    Entry Assembly: HoldemManager, Version=1.10.0.5, Culture=neutral, PublicKeyToken=null
    Base Directory: C:\Program Files\RVG Software\Holdem Manager\
    Platform: Windows XP Professional 32-bit Service Pack 3 [5.1 Build 2600]
    OS Version: 5.1.2600.196608
    CLR Version: 2.0.50727.3053
    Process Bitness: 32-bit
    Culture: en-US / en-US
    Encoding: Western European (Windows)
    IIS Available: True
    Machine Code: MJ132-LK5YH-TW9L3-GFU3D-VS76J-8YX08

  2. #2
    Senior Member
    Join Date
    May 2009
    Posts
    255

    Default You're not alone

    HM was working fine until I installed beta 8.

    Now it won't start.

    Says it's a trial version.

    When I put in my serial number it doesn't help at all.
    Followed all the instructions in the error boxes that come up and nothing works.

    Sent my reg.log into support as per directions and I've heard nothing back in a couple of hours.

    I went to the registration site like it says to do and reset the code and it didn't help.

    Nothing will get this out of trial mode.

  3. #3
    Junior Member
    Join Date
    Jan 2010
    Posts
    6

    Default

    Yes exactly the same thing happened to me . Did you try reinstalling it ? I think I'll wait until I hear from them.

  4. #4
    Administrator Rvg72's Avatar
    Join Date
    Jul 2008
    Posts
    3,056

    Default

    Please try again, there seemed to be a temporary server or networking glitch that is now resolved

  5. #5
    Junior Member
    Join Date
    Jan 2010
    Posts
    6

    Default

    Resolved Thank you.

Similar Threads

  1. Installed current beta, now can't open HM
    By bumbum0711 in forum Releases
    Replies: 1
    Last Post: 01-14-2010, 01:43 AM
  2. Just installed big update for Windows Vista, now HEM Doesn't open
    By All-inMcLovin in forum Manager General
    Replies: 3
    Last Post: 09-28-2009, 06:42 PM
  3. installed but wont open, with error message
    By tnertslim in forum Manager General
    Replies: 1
    Last Post: 08-01-2009, 05:28 PM
  4. Installed update, now HEM won't open
    By chuckbowski in forum Manager General
    Replies: 1
    Last Post: 07-05-2009, 03:39 PM
  5. Newly installed HM wont open
    By Charlie in forum Manager General
    Replies: 5
    Last Post: 07-04-2009, 08:19 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •