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  1. #351
    Senior Member
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    Aug 2009
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    Default

    please add:
    Razed&Cnfusd

  2. #352
    HM Support netsrak's Avatar
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    Please send us some original handhistory files containing this player. Please zip and mail the original handhistory files (you find them in the HM archive folder or in the handhistory folder of your poker client) together with a link to this thread and an explanation of the problem to support@holdemmanager.net. We will then try to reproduce the problem.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  3. #353
    Moderator
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    Jun 2012
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    added handhistory to bug ticket containing player Razed&Cnfusd

  4. #354
    Junior Member
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    Feb 2009
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    18

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    Quote Originally Posted by kurtjam View Post
    There seems to be another problem with the '&' character. For each player with '&' in their name, I now have two entries. One is being updated as more hands are imported, one is not. The problem is that the HUD is displaying the wrong one. So for example:

    Luck&Skill86 - 109 hands. This is being updated as new hands are imported.
    LuckSkill86 - 2 hands. This is not being updated. This is the one the HUD displays.

    Razed&Cnfusd - 734 hands. This is being updated as new hands are imported.
    RazedCnfusd - 3680 hands. This is not being updated. This is the one the HUD displays.

    Thanks,

    Kurt.
    I'm on HM1, updated to 25th June build, and still get no HUD stats on Zoom for Luck&Skill86

  5. #355
    HM Support Patvs's Avatar
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    Feb 2009
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    Amsterdam, the Netherlands
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    We've added the & symbol to the HM1 bug ticket for Zoom.
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  6. #356
    Junior Member
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    Feb 2009
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    Any news on the & thing? It's been a month now and it's quite important! Luck&Skill86 and Razed&Cnfusd are both high volume players and the $1/2 Zoom pool isn't enormous. I think the official ticket is

    HMONE-64: Wrong Zoom HUD triggered by "&" in playername.

    Thanks,

    Kurt.

  7. #357
    Senior Member
    Join Date
    Aug 2009
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    180

    Default

    yeah totally

  8. #358
    Junior Member
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    Feb 2009
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    18

    Default

    Quote Originally Posted by kurtjam View Post
    Any news on the & thing? It's been a month now and it's quite important! Luck&Skill86 and Razed&Cnfusd are both high volume players and the $1/2 Zoom pool isn't enormous. I think the official ticket is

    HMONE-64: Wrong Zoom HUD triggered by "&" in playername.

    Thanks,

    Kurt.
    +1

  9. #359
    Graphics Guru fozzy71's Avatar
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    We have been having problems finding villains with this name to test against at the smaller stakes tables so it would be great if you could test the latest build for us.

    http://www.holdemmanager.com/Downloa...09July2012.exe

    I would suggest you try creating a new database and import a small portion of your recent archive folders for testing to make sure the problem isn't also related to the old database with the stripped character names.

  10. #360
    Junior Member
    Join Date
    Feb 2009
    Posts
    17

    Default

    No good unfortunately. Tried making a new database.

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