Internal Beta Version with Zoom Support for HM1

[fozzy71]

Which is the latest HM1 update to support zoom? I'm confused as the one linked at the top of the forum as the latest update seems to be old.

The 'official' release of 1.12.09 in the forum notices does not support Zoom yet as we are still trying to work our some bugs with Zoom before we make 1.12.10 official. Here is a link to the latest HM1 internal update - http://www.holdemmanager.com/Downloa...-04May2012.exe

[Simi33]

Hi

I upgraded to the zoom beta version and it seems as if my entire database has disappeared. Is this a known issue? Can this be fixed?

Additionally, all my stats appear as follows: -/-/-/-/-/ and even after a session, new players have not been added to my database (Player count = 0).

Please can you assist?

Thanks

[wallpe]

works fine, thanks

[fozzy71]

Hi

I upgraded to the zoom beta version and it seems as if my entire database has disappeared. Is this a known issue? Can this be fixed?

Did you get a message about your database being updated? In the next part of your quote you mention that 'Players = 0' so it sounds like your database was damaged or you somehow created a new database.

Check under Options > Database management...

Try to Import > Import From Folder > C:\HMArchive to import your original/archived hands to the new/active database or try switching to your old database if you created a new database.

Additionally, all my stats appear as follows: -/-/-/-/-/ and even after a session, new players have not been added to my database (Player count = 0).

Please can you assist?

Thanks

Check all the suggestions in the first post of this thread to make sure that pokerstars is running as admin and import your archived hands. Does the HUD work on normal tables?

*If you don't have a HUD on regular tables, please answer these questions - http://faq.holdemmanager.com/questio...oesn'tWork


If you have a HUD on regular tables, but not zoom tables, and pokerstars is set to run as admin:

Please reproduce the problem and post a screen shot of your desktop - Capture a Screen Shot of your Desktop or the Active Window in Windows

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The ...handhistory\screenname folder.
4) The "\rvg software\holdem manager\importing\hud data" folder AND the \appdata\roaming\hem data folder.

Please Zip these folders and email them, with a link to this thread and your forum name, to support@holdemmanager.com

Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

[sqlguy]

Post completely edited after some investigations.

I upgraded from 1.12.10_04Apr2012 to 1.12.10-04May2012 and zoom hands don't seem to appear under Sessions anymore.

Both zoom and non-zoom hands are present under "Hands", "Reports", and "Graphs", but only non-zoom hands appear under "Sessions"

Is this a known problem?

[Patvs]

clear filters (even though it appears no filters are selected)

If that doesn't resolve it, try reimporting the hands into a new database.

[Gary_Neville]

Thanks this worked perfectly fine!

[sqlguy]

clear filters (even though it appeared no filters are selected)

If that doesn't resolve it, try reimporting the hands into a new database.

I had already tried to create a new database without success, but clear filters did it. indeed no filters appeared to be selected.

Thanks!

[alexexei]

had the latest update.I create new database and import all hands.but only omaha hands is appear in report.clear filters didnt help me

[fozzy71]

had the latest update.I create new database and import all hands.but only omaha hands is appear in report.clear filters didnt help me

Check the game-type drop-down selector in between the 'All Hands' and 'Filter'. It sounds like that might have been changed to 'All Omaha' instead of 'All Games' somehow.