Internal Beta Version with Zoom Support for HM1

[Patvs]

Player stats are moving around every hand, including hero stats.
Hero stats show while I have it disabled.
I have latest update.
This problem has been since 1st Zoom update.
Maybe it`s because I have symbol in my username, PT3 can`t even import because of my username, shows errors.
Username is The Assassín

Which "symbol" is in this username? The i isn't an i but a í? I added this issue with í to the bugticket.

[macmust]

Which "symbol" is in this username? The i isn't an i but a í? I added this issue with í to the bugticket.

Yes í í í

[Llanlad]

I seem to be having a fair bit of lag when playing Zoom using XP, thankfully the HUD seems to have settled down and works ok.

I seem to be getting cursor lag more than anything and mainly when it imports the hands as i seem to have a load of duplicates imported every time ... the longer the session goes on ... the duplicates increase ..

I can normally 16+ table on the normal tables without this problem so was wondering if there is anything i can try to remedy this problem ?

Thanks

[thegr8str8]

There are HM1 updates nearly daily.
Update to: http://www.holdemmanager.com/Downloa...0thApril-1.exe
If you still have a lag with the Zoom HUD, Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer session.

My hud is popping up, yet there is either a delay/lag or some other issue causing the HUD to be completely out of sync with all of my zoom tables.

[bL1z]

Hero's stats do not show in the HUD (while playing Zoom), eventhough "Disable Hero in HUD" is disabled. Hero's stats do show up in the Replayer btw.

how do I fix this issue?

edit: just read that this feature is not yet available. guess I'll just wait then.

[helbost]

HUD is 1 hand behind any advice would be great after 1 month without a serious update, thinking about switching back to PTR they make updates of their products, seems that HM1 customers are not welcome anymore, but rather then updating to HM2 (that's what they want $$$) i buy PTR out of principle when nothing changes here...

Hi,
My HUD was 1 hand behind too. This problem only happens if i open Holdemmanager first and than Pokerstars. If i first log into PS and than open HM everyting works perfect.

best regards,

[Gdog]

After updating to 1.12.10 and then 1.12.10a I can't see in reports/sessions any hands played after I made the update... When will you release somthing solid?

edit: the auto import folder is set correctly and it says it's importing...

+1

I have the same problem now. Hands are being imported as the HUD is working fine but they do not show up in the Reports section.

Any advice?

[dimadu]

seems like a good strategy. ignoring bugs until everyone buys the new product

[dimadu]

your shop security for credit cards and skrill payments is ridic annoying!

[netsrak]

If the hud is lagging: please make to start the Stars client as administrator and as helbost posted above it sometimes helps to start Stars before Holdemmanager.
Hero Hud is not available for Zoom.
If you see -/-/-/- stats for all players in the hud you need to enable "Include hands from other limits" and "Mix FTP Rush and non rush hands" in the additional hud filters
For empty reports please check your filters, date/time, player name and gametype settings. Please clear your filters (filter->clear) one time although it seems like no filters are defined.
Problems with special characters are still investigated.

@dimadu: what exactly do you mean? Can you contact sales@holdemmanager.com directly about the security problems?