Internal Beta Version with Zoom Support for HM1

[fozzy71]

thanks. Actually some hands were importing as normal hands, some hands without a stake. I created a new db and now everything is importing as normal hands, i.e. nl50zoom is showing as nl50 hands. I can try to reproduce the problem later today

Ever since the pokerstars update a couple of days ago (AFAIK they changed some text in the HHs), my zoom hands have been importing as non-zoom. The problem I have with this is the following:

There is no option to merge zoom/non-zoom stats in the HUD so right now if I have 100 zoom hands on player x, and I play 3 hours of zoom and we play another 200 hands together, his hud stats are not going to update because the HUD is only using ZOOM hands, but even though we're playing zoom HEM is importing the hands as non-zoom.
Or, if there's a player I have 0 hands on at zoom, the HUD will still show 0 hands after 3 hrs of play even tho we've played together quite a bit

Is there anything to do about this?

(I'm running win 7, running everything as admin and apart from this issue, everything is working perfectly)

My HUD works fine on the NL5zoom but doesn't work on NL10zoom?? any solution for this ?

These problems should be fixed in the latest internal build - http://www.holdemmanager.com/Downloa...06Apr2012b.exe

You will need to purge the hands that were imported as non-zoom hands and import them again from your archive folder.

-options--> settings--> purge hands (will delete handhistory, hand from graph, $Won from sessions, etc. everything, so hand won't be used anymore for stats)

To get all your missed hands imported

1) Right-Click your Desktop > New > Folder.
2) Go to your \HMArchive folder - To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.
3) Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Also get any hand files that are in your \poker site\hand history folder.
4) Paste them into your new desktop folder > HM > Import From Folder.


If you continue to have problems, try the following -

Please reproduce the problem and post a screen shot of your desktop - Capture a Screen Shot of your Desktop or the Active Window in Windows

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The ...handhistory\screenname folder.
4) The "\rvg software\holdem manager\importing\hud data" folder AND the \appdata\roaming\hem data folder.

Please Zip these folders and email them, with a link to this thread and your forum name, to support@holdemmanager.com

Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

[fozzy71]

Hero stats seem to be always the same. When I click the popup, the hand sampe is always the same.

The number of hands of a sessions doesn't match the total number of hands given by the PokerStars software.

Please try all the steps mentioned below:

Please update to the latest version - http://www.holdemmanager.com/Downloa...06Apr2012b.exe


Make sure:

- preferred seat is set in HM1 HUD Options > Seating Preferences
- hero name is set under HUD Options > Set Hero Name
- prefetch off in HUD Options > Site Options
- stars hh folder is in autoimport and that autoimport is running
- try toggling the HUD Options > additional hud filters > filter by limites > [ ] include hands from other limits
If you have UAC turned on you must set stars to run as admin otherwise the zoom hud will not work. If you have UAC off you dont need to configure anything, everything should work fine out of the box.

To do this please close HM2 and Poker Stars.
1) Go to C:\Program Files\PokerStars (Program Files (x86) for the 64bit version)

2) Right click the PokerStars.exe and choose “Properties”.

3) Go to the Compatibility Tab and select “Run this program as an Administrator”.
If this option is greyed out it is because the UAC is disabled and you basically running as admin so no need to change anything.

4) Please repeat steps 1-3 for PokerStarsUpdate.exe and also for holdemmanager.exe in C:\Program Files\RVG Software\Holdem Manager (Program Files (x86) for the 64bit version) although holdemmanager.exe should be already set to run as admin by default.


If it still wont work Please reproduce the problem and post a screen shot of your desktop.

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The ...handhistory\screenname folder.
4) The "\rvg software\holdem manager\importing\hud data" folder AND the importing\hem data folder.

Please Zip these folders and email them, with a link to this thread and your forum name, to support@holdemmanager.com

[Gonzalez]

Holdem Manager Support,

Y U NO update the link for the latest version of HM1 in the Forum Home Page?

[Llanlad]

Ive just tried this latest update ..done everything you mentioned and now i dont even get a HUD showing zero stats ... i just dont get a HUD at all now.

Managed to try it for 10 hands and somehow managed to get 2 outered in that time ..

I might as well just wait until you lot finally figure this out.

[fifilein]

are there still known issues with completely wrong stats on the table, or is it just me?
(latest update, latest client)

the stats are not even close to the players at the tables, uac turned off

[Gonzalez]

I played against the same player 6 or 7 hands in Zoom, and his stats showed alwars 0 (ZERO) hand sample, so no stats.

[Gonzalez]

oh and I received an error during the install of the 6th april update. The installer then continued after I pressed "OK", but I noticed nothing in HM. I think the update was not sucessful

[Aeroren]

Did you have pokerstars open at the time of installation? Because that does cause an error. Close PS and try again

[holdemstats]

Hello fozzy, I did all the steps that you've montioned in your post with the latest 6th april update, but still HM1 imports hands as regular nl10 hands and not nl10 Zoom hands.

[Wu2kayY]

Hi,

I installed the new version, and didnt receive an error. But when I try to open HEM, it says: "Initializing database (no response)"

can someone please help me on that one?


Thanks!