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Thread: ZOOM and HM1

  1. #201
    Junior Member
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    Apr 2011
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    I have windows 7 64bit, no firewall or antivirus running as i only use the computer for poker. I have microsoft security essentials running also not sure if that makes a difference or not.

  2. #202
    HM Support netsrak's Avatar
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    I'm not sure what else may cause your problems.
    Stars client switched to english language?
    Please attach your holdemmanager.config file from C:\Program Files(X86)\RVG Software\Holdem Manager\Config folder (or something similar depending on your installation). It may be just called holdemmanager if you've extenstions turned off.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  3. #203
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    Apr 2011
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    I sent an email to support@holdemanager.com with a link to this thread and my user name and the config file attached.

  4. #204
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    Oct 2009
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    open both hem and stars and start playing. then after a couple of hands close hem and restart it (don't restart stars)

    that's what i have to do each time to get the hud working

    i got the latest beta

  5. #205
    HM Support Patvs's Avatar
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    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  6. #206
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    May 2012
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    When I play Full ring ZOOM, player huds show up in the correct order but next to the wrong players (eg. each hud is three to the left). I expect the reason for this is i have the symbols ì (Alt + 141) and ? in my screen name. I just installed the update above as well. I have had this problem since forever and would really appreciate a fix to this!

  7. #207
    HM Support Patvs's Avatar
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    Setup your seating preferences: http://faq.holdemmanager.com/questio...eferredSeating



    The ì (Alt + 141) and & character fix should be addressed in the next update, and can currently also cause the wrong seat positions.
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  8. #208
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    Quote Originally Posted by Patvs View Post
    The ì (Alt + 141) and & character fix should be addressed in the next update, and can currently also cause the wrong seat positions.
    I was told this over a month ago! I'm not a happy camper

  9. #209
    Graphics Guru fozzy71's Avatar
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    Quote Originally Posted by Googlie Bear View Post
    I was told this over a month ago! I'm not a happy camper
    We have not released a new HM1 update in that time because the next HM2 update is taking longer than expected. I am sorry for the delay but we can't release our next HM1 update until after our next HM2 update. After our next HM2 release has been made official/public we will start work on the next HM1 update and then our major HM2 upgrade for performance issues with the new hybrid caching method and lighter datagrid.

  10. #210
    Junior Member
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    Apr 2009
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    Hi I'm running last Hm1 version 1.12.10b , playng zoom nl100 on Poker Stars.
    Hero stats are not being displayed. Everything else is quite good, no problems but hero stats not being displayed.
    Thank you

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