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Thread: ZOOM and HM1

  1. #181
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    Is there seriously no update on the players tab yet?
    How hard can this one thing be?
    Update?

  2. #182
    HM Support Patvs's Avatar
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    This is still an open-bug.
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  3. #183
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    Just downloaded the lastest HM1 Zoom update and I am no longer able to see any information on my hands. For example if I go to reports and select a player name, it will indicate that are hands on the player but when selected it will show a blank screen regardless of the time frame chosen.

  4. #184
    HM Support Patvs's Avatar
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    clear filters (even though it appears no filters are selected)

    set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with regional settings English (United States)
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  5. #185
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    Quote Originally Posted by FireUp View Post
    Zoom HUD was working until the last pokerstars patch. After the last patch, the HUD only displays stats of a few hands back, but never updates to the current one. I followed all the instructions previously posted in this thread. I have Windows 7. Is there anything else I could try?
    Quote Originally Posted by netsrak View Post
    Please close stars and HM and install this update: http://www.holdemmanager.com/Downloa..._31May2011.exe

    If its still not working reboot your computer and try again.
    Please make sure to start the stars client with administrator rights.
    I had the same problem so I installed the update in the link above and now the huds are correct accept they aren't placed next to the corresponding players. The huds move around to different players each hand. Any ideas?

  6. #186
    HM Support Patvs's Avatar
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    Setup the seating preferences: http://faq.holdemmanager.com/questio...eferredSeating


    Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  7. #187
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    Quote Originally Posted by Sentin View Post
    Is there seriously no update on the players tab yet?
    How hard can this one thing be?
    Update?
    Come on guys, this is ridiculous. This is the reason I bought hm and now I've been playing without it for MONTHS!
    E.T.A???

  8. #188
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    Quote Originally Posted by Patvs View Post
    clear filters (even though it appears no filters are selected)

    set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with regional settings English (United States)
    Did this and nothing happened, please need help.

  9. #189
    HM Support Patvs's Avatar
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    I have no ETA for adding Zoom the the PLAYER tab.

    Latest update is: http://www.holdemmanager.com/Downloa...25Jun2012a.exe

    @bliahhh, what's not working for you exactly?
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  10. #190
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    Quote Originally Posted by Patvs View Post
    I have no ETA for adding Zoom the the PLAYER tab.

    Latest update is: http://www.holdemmanager.com/Downloa...25Jun2012a.exe

    @bliahhh, what's not working for you exactly?
    Hud not working and hem not tracking my sessions since i have the last update... i uninstalled and reinstalled hem, and still the same problem, even though i manually imported the last sessions

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