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Thread: ZOOM and HM1

  1. #151
    HM Support Patvs's Avatar
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    Try update to: http://www.holdemmanager.com/Downloa...-04May2012.exe and create a new database in dbcontrolpanel.exe
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  2. #152
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    Just updated to 1.12.10a and HUD is not working for ZOOM tables.
    I get stats for players that are not even at the table.

    Seating preferences are ok, HUD works fine for normal tables.

  3. #153
    HM Support netsrak's Avatar
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    Which operating system? Did you close the stars client before installing the update? Please reboot your computer and try again.
    And please make sure to start the Stars client as administrator under Win7/Vista
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  4. #154
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    i update to 04Apr2012.exe
    my own stats apears in replayer and normal tables but not on zoom tables
    stats of other players works fine
    setup hero name is selected and prefered seat
    i am a XP user

    regards

  5. #155
    HM Support Patvs's Avatar
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    This is normal.
    Hero HUD stats are disabled for Zoom.
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  6. #156
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    there are 3 main categories in HM for TH -cash games, -tourneys and -players
    category players allow you to run reports about your oppnents, but that is not working for ZOOM, as there is no zoom stakes available under cash games box only 1/2 etc. Is that normal? and something you are trying to fix?

  7. #157
    HM Support Patvs's Avatar
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    PLAYERS tab: yes, this also will be fixed in the next update for Zoom.
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  8. #158
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    Hi,

    I was very happy user of HM1 on zoom poker untill today because pokerstars made update... After update i have problem about seeing HUD for player from last hand...

    I tryed to uptade HM1 to newest version, i tryed to run as administration (again) HM, pokerstars, pokerstars updater.
    Im using Windows 7. Please help me coz its end of the month and i need to grind to SN ~15k left .

    Thanks

  9. #159
    Junior Member INSPIRON's Avatar
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    +1

  10. #160
    HM Support netsrak's Avatar
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    I'll forward it for further investigation
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

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