HM does not import hands from PokerStars
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  1. #1
    Senior Member
    Join Date
    Jul 2011
    Posts
    176

    Default HM does not import hands from PokerStars

    I use HEM trial just downloaded.

    So I played on Pokerstars and I requested hand histories and it was sent to me via email. Well I took the stuff from the email, put it into a txt file and pokerstars can't read it. what is wrong?

    sample of one hand

    *********** # 1 **************
    PokerStars Game #64650181734: Hold'em No Limit ($0.01/$0.02 USD) - 2011/07/16 17:28:01 ET
    Table 'Zwicky II' 6-max Seat #1 is the button
    Seat 1: nula1337 ($2.63 in chips)
    Seat 3: Kauniainen ($1.84 in chips)
    Seat 4: rnemo30 ($2.67 in chips)
    Seat 6: H.I.M10102 ($1.27 in chips)
    Kauniainen: posts small blind $0.01
    rnemo30: posts big blind $0.02
    L0oNey: sits out
    *** HOLE CARDS ***
    Dealt to nula1337 [7d 3d]
    H.I.M10102: calls $0.02
    nula1337: folds
    nula1337 leaves the table
    Kauniainen: folds
    rnemo30: checks
    *** FLOP *** [6c Jd 2h]
    rnemo30: checks
    H.I.M10102: checks
    *** TURN *** [6c Jd 2h] [5c]
    rnemo30: checks
    H.I.M10102: checks
    *** RIVER *** [6c Jd 2h 5c] [3h]
    rnemo30: bets $0.02
    H.I.M10102: calls $0.02
    *** SHOW DOWN ***
    rnemo30: shows [Kd Jh] (a pair of Jacks)
    H.I.M10102: mucks hand
    rnemo30 collected $0.09 from pot
    *** SUMMARY ***
    Total pot $0.09 | Rake $0
    Board [6c Jd 2h 5c 3h]
    Seat 1: nula1337 (button) folded before Flop (didn't bet)
    Seat 3: Kauniainen (small blind) folded before Flop
    Seat 4: rnemo30 (big blind) showed [Kd Jh] and won ($0.09) with a pair of Jacks
    Seat 6: H.I.M10102 mucked [Tc Kh]

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    The hand imports just fine.

    Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe


    set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with English (United States) as the regional setting.



    Run a import from file on the email (after you've saved the email as a .txt file, or copied its content to a .txt file)
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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