Hand replayer not working
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  1. #1
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    Default Hand replayer not working

    Hi,

    I installed the 11 07 update, as the program couldn't acces the database, and now i can't get the hand replayer to work. I can mark hands, but when i doubleclick on a hand or right click > hand replayer, nothing happens?

  2. #2
    HM Support Patvs's Avatar
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    Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe (run it again)
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
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    I just upgraded to .a and installed and the replayer still doesnt work.

  4. #4
    HM Support netsrak's Avatar
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    Are you sure you installed the update to the correct folder?
    Does HM display 1.11.07a in the title?

    The replayer should work with this release.

    If not which site and gametype are the hands from?

  5. #5
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    Im not sure what you mean by right folder. I downloaded the link ITT and installed it. 1.11.07a shows up at the top of the program now. The only hands I have are from Merge superturbos, which the replayer worked for before. Ive tried both doubleclicking and rightclicking and choosing replay hand.

  6. #6
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    Thanks, seems to work now

  7. #7
    HM Support Patvs's Avatar
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    Quote Originally Posted by AndrewRussell View Post
    Im not sure what you mean by right folder. I downloaded the link ITT and installed it. 1.11.07a shows up at the top of the program now. The only hands I have are from Merge superturbos, which the replayer worked for before. Ive tried both doubleclicking and rightclicking and choosing replay hand.



    Try creating a new database and reimport the hands.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  8. #8
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    I just imported some old FT hhs i had in my old database. The replayer doesnt work for them. It also doesnt work for the hands ive imported today since i updated to the new version. I assume this means that creating a new database for all my Merge hands wouldnt be a fix either. Id really rather not do something that time consuming if i dont have to. Everything else seems to be working fine.

    Or would making an entirely new database maybe fix it?

  9. #9
    HM Support Patvs's Avatar
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    First reinstall http://www.holdemmanager.com/Downloads/HmUpdate.exe
    HoldemManager should display 1.11.07a (a!)

    If that doesn't resolve it, reimport your hands into a new database. Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  10. #10
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    I already had a but i went ahead and redled and installed it. Created a new database and reimported. Still having the same issue. Analyze in wiz and Nash calc are still working, just having issue with replayer.

    Do you think doing a clean reinstall, like deleting and then reinstalling might do something?

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