HEM problems at Stan James (Microgaming)
Hello,
My HEM is properly working at different sites but it's causing problems at Stan James. When I'm playing and put on auto-import my pokertables just crash and the importer is not importing any hands.
I'm pretty sure I have set the import folder correct:
C:\Microgaming\Poker\StanjamesgibMPP + subfolders
My guess is that there is something wrong with the format of the hand histories.
Some help would be greatly appreciated!
BTW: I am using Windows XP
Which Firewall, and Anti-Virus are you using?
Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe
Add exceptions to the windows firewall for those files, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.
Don't let it import from subfolders!
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
Hey,
thanks for your reply Patvs!
HEM is now correctly importing the hands but the HUD still won't appear.
I am using COMODO antivirus.
Uninstall Comodo.
Is TableManager detecting the tables?
Try using the TableFinder: http://faq.holdemmanager.com/questio...inderToShowHUD
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
Yes, TableManager is detecting the tables!
If they are tournament tables - the only way to get HUD is Table finder. No other possibilities.
http://faq.holdemmanager.com/questio...er+to+Show+HUD
I play Cash tables!
Set your Windows regional settings to English (US). Reinstall pokersite software in English.
And uninstall Comodo.
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