HEM bug
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Thread: HEM bug

  1. #1
    Junior Member
    Join Date
    Jul 2011
    Posts
    1

    Default HEM bug

    I don't know what's going on. Yesterday everything was good ... today I can't use HEM. When I start the software, the "Import" section looks like this ...

    [IMG] Uploaded with ImageShack.us[/IMG]

    When I click on some other section ... "Hands", "Sessions" or whatever it shows this error ...

    [IMG] Uploaded with ImageShack.us[/IMG]

    I don't know what's the reason for that, I updated to the latest version. So for now HEM is absolutely useless, It doesn't start the HUD, because the "Start auto import" button somehow disappeared somewhere, I can't also open the other sections. Please help, cause I need it fixed very quickly.

    Thanks

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Windows released a security update a couple of hours ago which caused Holdem Manager to stop working and were already looking into the issue and we will release an update as soon as possible to fix the issue.

    In the meantime if you follow the instructions on this thread from this thread it should solve the problem temporarily: http://forums.holdemmanager.com/mana...d-working.html

    Once we release 1.11.07 on the forums and website with the fix you will be able to reinstall the security updates again
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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