HEM stops working after enabling Sitngo Wizard
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  1. #1
    Member
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    Jul 2009
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    62

    Default HEM stops working after enabling Sitngo Wizard

    I don't know why I tried to activate this plugin yesterday, as I already have the stand-alone version of SNGWiz. But everything seemed fine yesterday, today though, when I run HEM (version 1.11.06g), I see a little portion of a Wiz window in the top-centre of the HEM window (this looks like some sort of graphical bug), and when I try to navigate the Sidebar, I get an exception error no matter where I click.

    How do I undo the Wiz thing and get HEM to work again?

  2. #2
    Member
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    Jul 2009
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    Default

    I'll read the sticky and see if that helps, maybe this wasn't Wiz related

  3. #3
    Junior Member
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    Jul 2011
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    11

    Default

    I have the EXACT same problem as you. I tried to launch the sng wiz plug in. Now i can't do anything and I see the graphical glitch that you see. Please let me know if you find a solution.

  4. #4
    Junior Member
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    Jul 2011
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    Same problem here, except that I don't use sng wizzard, maybe I clicked on the icon accidentally though. I really hope we can get it to work again soon.
    Last edited by szabla6789; 07-14-2011 at 09:45 AM.

  5. #5
    HM Support Patvs's Avatar
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    Feb 2009
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    Default

    Windows released a security update a couple of hours ago which caused Holdem Manager to stop working and were already looking into the issue and we will release an update as soon as possible to fix the issue.

    In the meantime if you follow the instructions on this thread from this thread it should solve the problem temporarily: http://forums.holdemmanager.com/mana...d-working.html

    Once we release 1.11.07 on the forums and website with the fix you will be able to reinstall the security updates again
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  6. #6
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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