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Thread: HEM error

  1. 07-14-2011, 01:03 AM #1
    jchoop
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    Default HEM error

    When i open HEM, i get a totally blank screen with a small part of the SnG Wizard icon (despite the fact that i dont have this tab selected nor do i ever use it). When i try and change to a different tab i get the following error message (as shown in attachment);

    "Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately.
    Invalid access to memory location. (Exception from HRESULT:0x800703E6)"

    the details section of this error message reads;

    "See the end of this message for details on invoking
    just-in-time (JIT) debugging instead of this dialog box.

    ************** Exception Text **************
    System.BadImageFormatException: Invalid access to memory location. (Exception from HRESULT: 0x800703E6)
    at i.b8(Object A_0, EventArgs A_1)
    at cm.b(Object A_0, EventArgs A_1)
    at DevComponents.AdvTree.AdvTree.OnSelectionChanged(E ventArgs e)
    at DevComponents.AdvTree.AdvTree.SelectNode(Node node, eTreeAction action)
    at DevComponents.AdvTree.AdvTree.ر(Node ؋, MouseEventArgs ؗ, Point ء)
    at DevComponents.AdvTree.AdvTree.OnMouseDown(MouseEve ntArgs e)
    at System.Windows.Forms.Control.WmMouseDown(Message& m, MouseButtons button, Int32 clicks)
    at System.Windows.Forms.Control.WndProc(Message& m)
    at System.Windows.Forms.ScrollableControl.WndProc(Mes sage& m)
    at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


    ************** Loaded Assemblies **************
    mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4961 (win7RTMGDR.050727-4900)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
    ----------------------------------------
    HoldemManager
    Assembly Version: 1.11.5.4360
    Win32 Version: 1.11.05.4360
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HoldemManager.exe
    ----------------------------------------
    System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    ----------------------------------------
    System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4957 (win7RTMGDR.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4961 (win7RTMGDR.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    ----------------------------------------
    DevComponents.DotNetBar2
    Assembly Version: 8.3.0.0
    Win32 Version: 8.3.0.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DevComponents.DotNetBar2.DLL
    ----------------------------------------
    System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
    ----------------------------------------
    Accessibility
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
    ----------------------------------------
    DeployLX.Licensing.v3
    Assembly Version: 3.2.2000.0
    Win32 Version: 3.2.2000.3813
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DeployLX.Licensing.v3.DLL
    ----------------------------------------
    System.Web
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4955 (win7RTMGDR.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
    ----------------------------------------
    System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
    ----------------------------------------
    Microsoft.JScript
    Assembly Version: 8.0.0.0
    Win32 Version: 8.0.50727.4927
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.JScript/8.0.0.0__b03f5f7f11d50a3a/Microsoft.JScript.dll
    ----------------------------------------
    WindowsFormsIntegration
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.4902 built by: NetFXw7
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/WindowsFormsIntegration/3.0.0.0__31bf3856ad364e35/WindowsFormsIntegration.dll
    ----------------------------------------
    PresentationCore
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.5001 built by: Win7RTMGDR
    CodeBase: file:///C:/Windows/assembly/GAC_32/PresentationCore/3.0.0.0__31bf3856ad364e35/PresentationCore.dll
    ----------------------------------------
    WindowsBase
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.5001 built by: Win7RTMGDR
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/WindowsBase/3.0.0.0__31bf3856ad364e35/WindowsBase.dll
    ----------------------------------------
    Softelvdm.SftTreeNET
    Assembly Version: 2.0.13.0
    Win32 Version: 2.0.13.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.SftTreeNET.DLL
    ----------------------------------------
    Softelvdm.Controls
    Assembly Version: 1.0.0.17
    Win32 Version: 1.0.0.17
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.Controls.DLL
    ----------------------------------------
    Npgsql
    Assembly Version: 2.0.6.0
    Win32 Version: 2.0.6.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Npgsql.DLL
    ----------------------------------------
    System.Data
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
    ----------------------------------------
    System.Transactions
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
    ----------------------------------------
    Mono.Security
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.0.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Mono.Security.DLL
    ----------------------------------------
    ZedGraph
    Assembly Version: 5.1.4.31904
    Win32 Version: 5.1.4.31904
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/ZedGraph.DLL
    ----------------------------------------
    PresentationFramework
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.5001 built by: Win7RTMGDR
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/PresentationFramework/3.0.0.0__31bf3856ad364e35/PresentationFramework.dll
    ----------------------------------------
    SitNGoWizard.1.1
    Assembly Version: 1.0.2.29
    Win32 Version: 1.0.2.029
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/SitNGoWizard.1.1.EXE
    ----------------------------------------
    SitNGoWizard.Localization.2.0
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/SitNGoWizard.Localization.2.0.DLL
    ----------------------------------------
    log4net
    Assembly Version: 1.2.10.0
    Win32 Version: 1.2.10.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/log4net.DLL
    ----------------------------------------
    HoldemVision
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HoldemVision.DLL
    ----------------------------------------

    ************** JIT Debugging **************
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    enabled.

    For example:

    <configuration>
    <system.windows.forms jitDebugging="true" />
    </configuration>

    When JIT debugging is enabled, any unhandled exception
    will be sent to the JIT debugger registered on the computer
    rather than be handled by this dialog box."


    Ive uninstalled, redownloaded and reinstalled HEM twice now but nothing has changed. Any help would be highly appreciated.
    Thanks in advance,
    Jordan
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  2. 07-14-2011, 01:19 AM #2
    ro0tkit
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    try this, uninstall the KB2533623 hotfix
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  3. 07-14-2011, 01:19 AM #3
    Hallett
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    I get the exact same error.
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  4. 07-14-2011, 01:37 AM #4
    jchoop
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    Quote Originally Posted by ro0tkit View Post
    try this, uninstall the KB2533623 hotfix
    lol cheers but i have no idea how to do that. could you please be a little more specific? thanks
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  5. 07-14-2011, 03:43 AM #5
    jarlop
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    same problem here
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  6. 07-14-2011, 03:52 AM #6
    Patvs
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    Windows released a security update a couple of hours ago which caused Holdem Manager to stop working and were already looking into the issue and we will release an update as soon as possible to fix the issue.

    In the meantime if you follow the instructions on this thread from this thread it should solve the problem temporarily: http://forums.holdemmanager.com/mana...d-working.html

    Once we release 1.11.07 on the forums and website with the fix you will be able to reinstall the security updates again
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
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  7. 07-14-2011, 03:58 AM #7
    jchoop
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    im not sure that thats actually the issue though, as far as i know ive got my computer configured to NOT download or install updates. could it be anything else?
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  8. 07-14-2011, 04:01 AM #8
    Patvs
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    Your issue, based on the screenshot you posted (and the error)
    must be related to one of the Windows Updates that were auto installed on your computer.


    I actually had the same issue: I want to choose myself when to install updates.
    But when I got back home last night, my computer had rebooted itself after it had installed the updates... stupid Windows.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
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  9. 07-14-2011, 04:06 AM #9
    jchoop
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    i just checked and apparently my computer has somehow reverted to dl'ing and installing updates haha. thanks for your help
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  10. 07-14-2011, 12:22 PM #10
    Patvs
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    Permanent fix: http://www.holdemmanager.com/Downloa...7_Windows7.exe
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
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