can't run HEM at all
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  1. #1
    Member
    Join Date
    Feb 2011
    Posts
    67

    Default can't run HEM at all

    I think my computer got turned off last night without shutting down, and now when I run HEM

    I get this error "hnhandled exception has occured in your app. if you click continue the app will ignore this error and attempt to continue.

    invalid access to memory location, (exception from HRESULT: 0x800703E6

    and it won't let me run anything. please help!
    images below

    http://postimage.org/image/iazevzes/
    http://postimage.org/image/ibkwvhtw///
    Last edited by thenew1; 07-13-2011 at 08:40 PM.

  2. #2
    Junior Member
    Join Date
    Jul 2008
    Posts
    17

    Default

    I have exactly the same thing.

  3. #3
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Windows released a security update a couple of hours ago which caused Holdem Manager to stop working and were already looking into the issue and we will release an update as soon as possible to fix the issue.

    In the meantime if you follow the instructions on this thread from this thread it should solve the problem temporarily: http://forums.holdemmanager.com/mana...d-working.html

    Once we release 1.11.07 on the forums and website with the fix you will be able to reinstall the security updates again
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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