Windows 7 - HoldemManager stopped working

[Patvs]

Hi,

A Windows 7 update is causing Holdem Manager to stop working.

Download this version: Windows 7 Only - Temporary Update Fix from this link Downloads and Manuals - Hold'Em Manager, Omaha Manager & HM Apps


The above version has Leakbuster disabled while we work on a full solution, if your using Windows 7 and Leakbuster youll need to follow these instructions or else wait for the fix which we will release a.s.a.p
http://forums.holdemmanager.com/leak...ter-users.html


Thanks
Holdem Manager Support

[laryto]

Hello Sticky,

I'm with 1.11.06-g version. When I started HEM today there was only 1 picture on it - the picture of SNG wizard. When I clicked on something and it gave me some internal error. I tried the new one 1.11.7 version as well as old versions. The last version that works for me is 1.11.05, but hand replayer does not work there. I was very confused, while I read your post. And because I use win7 64-bit and it happened today I guess it is the problem that you are speaking.

[laryto]

However, I am not concerned how critical are those win7 updates and whether to remove them or not. So I wanted to ask - what do you suggest me to do - do you think you can handle over these updates and so I use v. 1.11.05 while a HEM patch is released or to remove those updates. Frankly, I did not want to remove any of win7 udpates

[redzill4]

when a new patch does come out will it erase all our current hem settings and configs. im especially worried about the different stat setups i have for each report and my hud configuration.

[Patvs]

However, I am not concerned how critical are those win7 updates and whether to remove them or not. So I wanted to ask - what do you suggest me to do - do you think you can handle over these updates and so I use v. 1.11.05 while a HEM patch is released or to remove those updates. Frankly, I did not want to remove any of win7 udpates

Just uninstall the updates. Missing two security updates for a couple of days won't kill you. (you can install KB2532531 and KB2555917... the other two cause problems)


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when a new patch does come out will it erase all our current hem settings and configs. im especially worried about the different stat setups i have for each report and my hud configuration.

A patch will be included in the next update. It won't affect your settings/configs/HUD. (only if you would reinstall HoldemManager with the full installer will it reset these things to default)

[BioHarm]

I followed the steps and uninstalled the security updates, but it still gives the same message.

Any idea of when the update will be released?

[Patvs]

Reboot after you've uninstalled the updates.

We have no eta for the update.

[saeco]

well, i uninstalled all the updates except one that couldnt be uninstalled, restarted the computer and the other one was gone from the list, too. but hem still isn't working

[brbrbr]

I had the same error with a weird picture, uninstalled the 4 patches, but I still get this two errors, and HM does not start.

------------------------------
An error occurred while updating your DB (CompiledPlayerResults Phase 2): Could not find a part of the path 'C:\Users\mestar\AppData\Roaming\HoldemManager\Dat abaseUpdateLog.txt'.

Please close down any programs accessing the database and relaunch Holdem manager.
------------------------------
The following error occurred when trying to open the database: Could not find a part of the path 'C:\Users\mestar\AppData\Roaming\HoldemManager\Dat abaseUpdateLog.txt'.
------------------------------


After that, the Database Control Panel is launched, but after selecting a database, the same happens again. No way to start HM.

This is 1.11.07 Pre-Release-4. The mentioned directory ...Roaming\HoldemManager does not exist.

[BluE]

well, i uninstalled all the updates except one that couldnt be uninstalled, restarted the computer and the other one was gone from the list, too. but hem still isn't working

I got the same problem, but I cannot uninstall one of the four updates, it always fails.

After restart the update is still there, you may have to wait for it to load.