PS HH not importing into HM
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  1. #1
    Junior Member
    Join Date
    Jul 2011
    Posts
    1

    Default PS HH not importing into HM

    Hey guys, I love your product but since switching to pokerstars I can't seem to import my HH like I could with FT. Pokerstars is exporting HH's properly but whenever the program tries to import a file it says import error. HUD doesn't work either if you think that is related. I'm running Vista, have the latest release of HEM and can supply any relevant info or attach files if you need.

    Thanks in advance.

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Update to: http://forums.holdemmanager.com/rele...e-release.html

    Set the PokerStars lobby language in English. And make sure the hands are stored in English.
    Read: http://faq.holdemmanager.com/questio...okerStarsSetup


    set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with English (United States) regional settings.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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