Ongame hands missing
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  1. #1
    HM2 Shark Tank Member
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    Default Ongame hands missing

    Played a session today and was a bit surprised that the HM-stat showed -133$ while my balance was -300$ish. Checked out the sessions and noticed that the timings were kinda strange. Perhaps it was just a slow table but i fold 32o at 00:02:38 on the button 6handed and next hand at 00:03:54 i get KQs at the cutoff (at the same table).

    Went to the ongame folder and tried a manual report but no more hands founds. So there appears to be import errors. Ill email ongame now and check on how many hands I actually played that day to get a number of how many hands are missing.

  2. #2
    HM Support Patvs's Avatar
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    Try reimporting the handhistory file into a new database.
    Do some hands import as:
    errors
    incomplete hands

    or they're just completely not written to the handhistory file at all?
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  3. #3
    HM2 Shark Tank Member
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    Quote Originally Posted by Patvs View Post
    Try reimporting the handhistory file into a new database.
    Do some hands import as:
    errors
    incomplete hands

    or they're just completely not written to the handhistory file at all?
    Had the same problem today btw and also with boss media.

    Opened a new DB and that seemed to work.

    Not a big fan of reimporting like 2 years of hand histories etc so is there anything I could do? Same problem today btw.

    Exported the hands and then switch back to the old DB and again no hands imported and the same result.

  4. #4
    HM2 Shark Tank Member
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    Btw, seems like ALL hands are a bit off today.

    Played a session on stars, started with 446$, quit with 1224$ and HM has me tracked as a 1462$ winner on PS.

  5. #5
    HM Support netsrak's Avatar
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    In the new or in the old database?

    For the old database you can try a reindex of your database via pgadminIII->maintenance.

    But if that doesn't help there is no way to fix your old database. You should do regular database backups in the future.

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