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  1. #1
    Junior Member
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    Default Reports missing?

    I have purchased HM and mine is a bit different from the manual.

    In "cash games" tab..."reports" tab.....the drop down box only has one report which is "by stakes"?

    According to the manual there should be a few more.

    I have checked the reports folder on my hard drive and they are all in there so it looks like they are just not appearing in the drop down menu?

  2. #2
    Administrator morny's Avatar
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    Default

    Please unzip the attached reports and put them in the C:\Program Files\RVG Software\Holdem Manager\Reports folder
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #3
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    Default

    Thanks morny but did you forget to attach the file??

    As you can see they are all in there anyway aren't they?
    Attached Images Attached Images

  4. #4
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    Default

    And here they don't appear in the drop down??
    Attached Images Attached Images

  5. #5
    Administrator morny's Avatar
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    Default

    Sorry forgot to attach
    Attached Files Attached Files
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    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  6. #6
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    Default

    OK....I have extracted those files into the reports folder and it is still the same as indicated in the pics above.

    What now??

  7. #7
    Administrator morny's Avatar
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    Did you restart HM and then try again, if so email me and well do a teamviewer session morny@holdemmanager.net and also link to this thread
    --------------------------------------------------------------------------------------------------------------------
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  8. #8
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    Default

    Morny,
    I have just sent you an email.

    The strange thing is I have discovered the reports are actually there in the drop down, I just can't see them

    If you have a look at the screenie above:

    If I click on a blank part of the the drop down I can actually get a report to work, the problem is I can't see them in the drop down though

  9. #9
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    Default

    Any progress with this one Morny???

    Cheers.

  10. #10
    Administrator morny's Avatar
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    Default

    I think i forwarded this to Roy, can you email me and i can track it that way as im not sure what your email is

    One last thing, i dont know if we tried it but can you try decreasing your dpi to 96

    Vista http://www.lawfirmsoftware.com/suppo...ings_vista.htm
    XP http://www.lawfirmsoftware.com/suppo...ettings_xp.htm
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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