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  1. #1
    Member
    Join Date
    Apr 2011
    Posts
    52

    Default Games with negative duration

    I noticed that some games have negative durations.
    I play Heads UP SNGs on Pokerstars .

    How can I correct this?

    I recently requested all my hand histories and summaries from pokerstars.

    ty

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    28,451

    Default

    Read: http://faq.holdemmanager.com/questio...e+Import+Times


    Most likely the issue is caused by two factors:
    -the handhistory time is different that the time used in the summaries
    -the PokerStars lobby clock is different than your local time (and the time on your computer's clock)
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

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