swapping computers
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  1. #1
    Member
    Join Date
    Jul 2009
    Posts
    92

    Default swapping computers

    hi i havent been able to use holdem manager for quite a while,as ive been playign on my work computer and it wouldnt install , i have a new laptop and want to use it again , i have my reciept number for it can i download and istall it again , if so where and how

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    You can download and install it again using the full installer: full installer @ http://www.holdemmanager.com/Downloa...ager_Setup.exe

    And activate it again using the same serial key as before.
    During activation select PC#2 (assuming your work computer was PC#1)

    If you want to reset the serial:
    we have launched a new online form for resetting your own serial codes.

    This can be used to clear a code so that it can be used on a different pc or clear a code if your hardware profile changes and it doesn't allow you to continue.

    Please go to Hold'Em Manager Poker Software - Tracking and Analysis Poker Software and signup with a new login name and password or use your existing account. After that, simply navigate to "Upload License Code" and you can quickly add your serial code and reset it whenever you need to.


    ---

    If you've lost your serial key, email sales@holdemmanager.com
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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