HEM - error will not start
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  1. #1
    Junior Member
    Join Date
    Jun 2011
    Posts
    1

    Default HEM - error will not start

    hello, i have had this issue for a long time now and i can no longer continue without HEM as it is such a great piece of software

    whenever i try to open HEM it simply does not open

    i have reinstalled numerous times to no avail

    i am running windows XP and i have turned off my firewall

    could someone please help me

    thank you

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Please update to the latest beta - http://forums.holdemmanager.com/rele...e-release.html


    Update XP to XP Service Pack 3, run a manual Windows Update and install ALL updates (including Visual C++ updates, .net framework updates, etc.)

    Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off.

    And reboot your computer.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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