Holdem Manager not storing hands and sessions correctly? Help

[richard8]

I used Holdem Manager on Windows XP with no problem. I recently purchased a new computer with Windows Vista. I set up the program correctly and my sessions and hands are inaccurate. The program only stores select hands and after a while stops importing my hands. My player analysis is still on and working and its importing their stats but none of my hands or sessions. I tired creating a new database to see if that would correct the problem but it didnt. Please help.

[morny]

Can you disable UAC and reboot and see if the problem persists http://www.holdemmanager.net/faq/afm....aspx?faqid=73

[richard8]

UAC was already turned off. So i know thats not the problem. The only thing accurate about my session is the time played. Everything else is incorrect and only a small percentage of hands are being stored. Please Reply and thank you for your quick response earlier.

[morny]

email me and well do a teamviewer session morny@holdemmanager.net